How Can I Diagnose Then Fix Remote Desktop that Will Not Connect?

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

We have a XP Home PC that reliably connected to our VPN server at work then
stopped
working. Others connect using VPN/RDP w/o problems and the user can
connect using PCs other than her own.
Her PC still connects to VPN w/o difficulty but will not connect using RDP.
How can I methodically diagnose then fix the problem?
Thanks,

Mike
 
We have a XP Home PC that reliably connected to our VPN server at work then
stopped
working. Others connect using VPN/RDP w/o problems and the user can
connect using PCs other than her own.
Her PC still connects to VPN w/o difficulty but will not connect using RDP.
How can I methodically diagnose then fix the problem?
Thanks,
Click to expand...

Did you uncheck - Use Default Gateway in your networking settings so
that you could access your local network while using the VPN?

If you can't connect using RD through the VPN using the device name, try
the IP of the device instead of the name - also make sure that you've
not unchecked the Use Remote Gateway.
 
Leythos said:
Did you uncheck - Use Default Gateway in your networking settings so
that you could access your local network while using the VPN?
Click to expand...

Where is the Use Default Gateway? I looked in TCP/IP settings/advanced but
can't find Use Default Gateway.
If you can't connect using RD through the VPN using the device name, try
the IP of the device instead of the name - also make sure that you've
not unchecked the Use Remote Gateway.
Click to expand...

Can't ping it, but can get on the Internet and can connect to VPN fine just
can't connect using RDP.
Where can I find Use Remote Gateway?

Mike
 
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