How can I delete a printer that says Deleting - offline

  • Thread starter Thread starter drumz
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drumz

I had a problem with Adobe Acrobat that has been resolved. I have a new
'Adobe Acrobat Distiller Printer' installed and all is well. I am trying to
get rid of the old one and it says "Deleting - offline" and stays that way
even after rebooting.

I can highlight id and press delete or right click delete or
Alt+File->Delete but it doesn't go away.

How do I get rid of this thing?

Thanks
 
drumz said:
I had a problem with Adobe Acrobat that has been resolved. I have a new
'Adobe Acrobat Distiller Printer' installed and all is well. I am trying
to get rid of the old one and it says "Deleting - offline" and stays that
way even after rebooting.

I can highlight id and press delete or right click delete or
Alt+File->Delete but it doesn't go away.

How do I get rid of this thing?
Click to expand...

Start an elevated command prompt.
Start Orb>Search box>type: cmd
When cmd appears in Results above, right-click it and choose "Run as
administrator". Provide the password/OK to UAC. An elevated command prompt
will open. At the prompt, type:

net stop spooler [enter]

(this will clear out any pending printer jobs - now start the spooler again)

net start spooler [enter]

Close the command prompt. You will now be able to delete the printer.

Malke
 
Try stopping the print spooler, deleting the printer, and then restarting.
Either from services or an elevated command prompt with the following
commands
net stop spooler
net start spooler
 
The starting and stopping of the spooler worked fine but I still can't delete
the printer now for another reason. I didn't mention because I didn' think it
would matter that I renamed the printers and am now in a bit of a quandry...
I renamed the original printer that was giving me problems to Adobe WTF (the
one I can't delete) and renamed (copy #4) to Adobe PDF, the rightful/correct
name. So after running the spooler stop/start, I tried to delete the printer
that still says deleting but now it warns that it can't be deleted because it
is not named properly so, I try to rename the old #4 to something else and
get error 0x00000709 that it is not named correctly or is connected to a
network. So I tried to rename it to what I thought it used to be but it gives
the same error.

So, I hate trying to delete the Adobe printer that works because I'm afraid
it will mess things up again and get me back where I was with Acrobat 8 not
printing (creating PDF's) again.

Any ideas?
 
I rebooted (sorry, forgot that step) and the printer is gone now and all is
well!

Thanks for your help!
 
drumz said:
I rebooted (sorry, forgot that step) and the printer is gone now and all
is well!

Thanks for your help!
Click to expand...

Yes, rebooting is always A Good Thing. ;-) Glad we were able to help you get
this sorted. Thanks for taking the time to let us know.

Malke
 
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