P
philo
I just worked on a Gateway laptop.
The machine was filled with trojans and almost completely
non-responsive, even after removing them by the use of a Kaspersky
rescue cd.
Backed up the data and attempted a factory restore which could not get
past the part of the post-installation "additional software" stage.
I had to boot to safe mode and remove the startup registry entries.
When all done the system was very sluggish and not acceptable.
After performing a RAM test and hard drive diagnostic and confirming the
H/W was OK I just did a fresh install from DVD and the system works fine.
I'm wondering if the entire hard drive had somehow gotten corrupted?
The machine was filled with trojans and almost completely
non-responsive, even after removing them by the use of a Kaspersky
rescue cd.
Backed up the data and attempted a factory restore which could not get
past the part of the post-installation "additional software" stage.
I had to boot to safe mode and remove the startup registry entries.
When all done the system was very sluggish and not acceptable.
After performing a RAM test and hard drive diagnostic and confirming the
H/W was OK I just did a fresh install from DVD and the system works fine.
I'm wondering if the entire hard drive had somehow gotten corrupted?