Hotmail - Read email appears as Unread when return to Inbox

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hi,
I have a laptop with Windows XP Home Edition and IE v6 (OEM). I have AVG
(antivirus), Lavasoft Ad-Aware (anti-spyware) & Zone Alarms (anti-popups).
When using Hotmail through Internet Explorer I encounter a problem.

Go to Inbox - read/view emails - return to Inbox and those emails I read are
still 'marked' as Unread. Also, when I check my Junk Mail folder - action
the emails accordingly (i.e. Not Junk Mail or Delete & Report as Junk Mail) -
then return to Inbox, it states that there are still emails 'unread', so to
speak, in Junk Mail.

One thought I had was to re-install IE (somehow!?), however I don't know how
to go about doing that since IE is OEM version.

Please could you kindly help?! Many thanks - km
 
No, I only encounter this problem on this laptop. I have tried it on about 4
other machines without any issue.
Accessing the account via hotmail.com
Thanks for your reply. Kind regards, KM
 
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