hotmail & ie6

  • Thread starter Thread starter grace
  • Start date Start date
G

grace

Just last week when I try to get my hotmail it tells me I
need to update to ie6 but when I try to update it tells
me I have the the most current update already installed.
So it won't go any further. How do I get past this message
which seems to be in error anyway?
 
Always post the error message you're getting.

Assuming yours is something like "Your current browser version is not
supported...", see this, courtesy of Mike Burgess:

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0;)
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
 
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