Hotmail Account

  • Thread starter Thread starter Stephen F. Fulghum
  • Start date Start date
S

Stephen F. Fulghum

After installation of XP Service Pack 2
I can't get into my Hotmail account.
I have turned off the Firewall... no difference.
I can get into MSN Messenger and it say I have email...
but when I click on any of those buttons
I get the infinite loop of RE-ENTER YOUR PASSWORD

I can get information on my NET profile
but to change my password I have to enter it
and...
the infinite loop again

any suggestions short of reinstalling Service Pack 1
 
Stephen said:
After installation of XP Service Pack 2
I can't get into my Hotmail account.
I have turned off the Firewall... no difference.
I can get into MSN Messenger and it say I have email...
but when I click on any of those buttons
I get the infinite loop of RE-ENTER YOUR PASSWORD

I can get information on my NET profile
but to change my password I have to enter it
and...
the infinite loop again

any suggestions short of reinstalling Service Pack 1
Click to expand...
The problem is probably one of the security settings in your
Internet Zone. Using either IE or Control Panel go to Internet
Options; select the Security tab and as a test, reset everything
to Medium. Try to log in again. If it works, then it was a
security setting. (Probably Active Scripting was disabled.)
Hotmail requires Javascript to be enabled. I believe it also
needs Cookies enabled.
 
Lucky you. After installing XP SP2 I have to turn off the
ZA firewall to access the internet (no surprise there),
but even with ZA firewall off none of the users except
the admin. can access the internet. Any suggestions form
anyone?
 
George said:
Lucky you. After installing XP SP2 I have to turn off the
ZA firewall to access the internet (no surprise there),
but even with ZA firewall off none of the users except
the admin. can access the internet. Any suggestions form
anyone?
Click to expand...
Most probably your firewall is blocking svchost.exe from
accessing the internet. You need to allow it.
 
Thank you all... it WAS the cookie setting
HIGH in the cookie setting will kill hotmail
one step below that is fine
 
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