How do you ask for the hotfix? Why wont they just let you download it?
The hot fix for your issue has been packaged and placed on an HTTP
site for you to download.
WARNING: This fix is not publicly available through the Microsoft
website as it has not gone through full Microsoft regression testing.
If you would like confirmation that this fix is designed to address
your specific problem, or if you would like to confirm whether there
are any special compatibility or installation issues associated with
this fix, you are encouraged to speak to a Support Professional in
Product Support Services.
The package is password protected so be sure to enter the appropriate
password for each package. To ensure the right password is provided
cut and paste the password from this mail.
NOTE: Passwords expire every 7 days so download the package within
that period to insure you can extract the files. If you receive two
passwords it means you are receiving the fix during a password change
cycle. Use the second password if you download after the indicated
password change date.
Package:
-----------------------------------------------------------
KB Article Number(s): 933942
Language: All (Global)
Platform: x64
Location:
(
http://hotfixv4.microsoft.com/Windows Vista/sp1/Fix198639/6000/free/304482_intl_x64_zip.exe)
Password: JZ[#Qid
-----------------------------------------------------------
KB Article Number(s): 933942
Language: All (Global)
Platform: i386
Location:
(
http://hotfixv4.microsoft.com/Windows Vista/sp1/Fix198639/6000/free/304481_intl_i386_zip.exe)
Password: N-IG2IjR
NOTE: Be sure to include all text between '(' and ')' when navigating
to this hot fix location!