Hello Title girl
First of all - send a Suspected Spyware Report through the
Tools menu of MSAS to the SpyNet.
Then turn off the System Restore: Start-> right click on
My computer ->Properties -> System restore -> select the
box ' Turn off system restore ' and press Apply, then exit.
(Remember to turn it on - i.e. deselect that box - again
after cleaning the system!!)
Next start the computer in the Safe mode (F8 during boot-
up).
Run Windows Explorer, go to your profile temporary folders
(usually C:\Documents and Settings\username\local
settings\temp
and
c:\Documents and Settings\username\local
settings\Temporary Internet Files\Content.IE5) and delete
all the files in those directories and subdirectories.
Then do a full system scan with MS AntiSpyware
(check the proper option under Scan settings).
Scan the computer with the antivirus software that you
use.
And also with some other "cleaning" software such as:
Spybot Search&Destroy
http://www.spybot.info/en/index.html
HijackThis
http://www.tomcoyote.org/hjt/
CWShredder
http://www.majorgeeks.com/download3019.html
Ad-Aware SE Personal
http://www.lavasoft.com/software/adaware/
McAfee Stinger
http://vil.nai.com/vil/stinger/
If you run HijackThis you can check the log it prepares -
just copy and paste it to the
http://www.hijackthis.de web
page and click analyze button.