Hot fix needed!

  • Thread starter Thread starter Sheri
  • Start date Start date
S

Sheri

I got this message when I sent an error report from my
computer: My Computer and Windows Explorer unexpectedly
quit when you try to open My Network Places or Shared
Documents in Windows XP.

I am supposed to get the hotfix for this. How do i get
that?
 
My Computer and Windows Explorer unexpectedly quit when you try to open My
Network Places or Shared Documents in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;831938&Product=winxp

The only way to obtain this patch is to contact Microsoft as outlined in the article.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


|I got this message when I sent an error report from my
| computer: My Computer and Windows Explorer unexpectedly
| quit when you try to open My Network Places or Shared
| Documents in Windows XP.
|
| I am supposed to get the hotfix for this. How do i get
| that?
 
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