S
shalom israel
I have in my computer a problem with "hijack zola"
and I cannot clear it
How can I remove it from my computer?
and I cannot clear it
How can I remove it from my computer?
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Frank Saunders, MS-MVP IE/OE
shalom israel said:I have in my computer a problem with "hijack zola"
and I cannot clear it
How can I remove it from my computer?
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stack. Before
you try to remove spyware, download a copy of LSP-Fix - a free program to
repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com
M
Monitor
Submit a Suspected Spyware Report
Have you tried scanning with Microsoft Antispyware in safe
mode?
Run a full system scan, check the 3 boxes
http://www.bleepingcomputer.com/files/killbox.php
Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then send
it to Ron Kinner as an attachment. He can probably
identify the problem and tell you how to get rid of it for
good.
Ron email address. (e-mail address removed)
He will tell you what to do next. Put Hijack in the
subject so he will know it's not spam.
For information
HijackThis tutorial:
http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42
Have you tried scanning with Microsoft Antispyware in safe
mode?
Run a full system scan, check the 3 boxes
http://www.bleepingcomputer.com/files/killbox.php
Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then send
it to Ron Kinner as an attachment. He can probably
identify the problem and tell you how to get rid of it for
good.
Ron email address. (e-mail address removed)
He will tell you what to do next. Put Hijack in the
subject so he will know it's not spam.
For information
HijackThis tutorial:
http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42