Hidden Rule

[Guest]

Hi

We currently have a person using Outlook 2002 on an XP SP2 machine. She
recently deleted a forwarding rule but found soon after that, despite not
being shown in the rules list, the rule was still running. However, the rule
can be seen (although greyed) in OWA.
I have scoured the web for some solution to this and the nearest I could
find was Microsoft Knowledgebase article 826964 relating to rules becoming
hidden after upgrading from Outlook 2002 to 2003. I have tried the suggested
solution of using the /cleanrules switch but this then displays the error:

Cannot start Microsoft Outlook. The command line argument is not valid.
Verify the switch you are using.

It is worth noting that I have tried this switch with the prefix of Outlook,
Outlook.exe and the full installation location i.e. “C:\Program
Files\Microsoft Office\Office10\OUTLOOK.exeâ€.

I may be missing something glaringly obvious but I would be very grateful if
anyone can provide advice as to how I can delete this rule.

Many thanks

 

[Roady [MVP]]

/cleanrules is an Outlook 2003 switch. If you have an Outlook 2003 client it
would be eassiest to use that otherwise you'll have to use the MDBVU32.EXE
Exchange Resource Kit tool.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi

We currently have a person using Outlook 2002 on an XP SP2 machine. She
recently deleted a forwarding rule but found soon after that, despite not
being shown in the rules list, the rule was still running. However, the rule
can be seen (although greyed) in OWA.
I have scoured the web for some solution to this and the nearest I could
find was Microsoft Knowledgebase article 826964 relating to rules becoming
hidden after upgrading from Outlook 2002 to 2003. I have tried the suggested
solution of using the /cleanrules switch but this then displays the error:

Cannot start Microsoft Outlook. The command line argument is not valid.
Verify the switch you are using.

It is worth noting that I have tried this switch with the prefix of Outlook,
Outlook.exe and the full installation location i.e. "C:\Program
Files\Microsoft Office\Office10\OUTLOOK.exe".

I may be missing something glaringly obvious but I would be very grateful if
anyone can provide advice as to how I can delete this rule.

Many thanks

 

[Guest]

could you elaborate on /cleanrules switch, please?
i am stuck with non-functioning client-only rules, which i can see, but
cannot select to remove the 'normal' way..
thanks in advance!
Evgeney W.