Hidden fax window

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Om Windows XP I do not have a fax, but a hidden fax window shows up once in
awhile. When that happens the computer freezes up. Thought I could install
and then uninstall to get rid of fax. Antivirus blocked it because of trojan
horse. Cannot remove from add/remove programs. How can I delete to get rid
of of fax components on the computer. Or better ideas?
 
"Once in a while?" Rather hard to do anything with that. Provide the precise
steps to repro your problem. Too much guesswork here.
 
Antivirus and Trojan Horse and Fax...sounds like maybe these pages might
have some say in the matter:

http://service1.symantec.com/SUPPORT/nav.nsf/0/bbd33502f90e68f86525703b0064e421?OpenDocument
Alert: "Internet Worm Protection has detected and blocked an intrusion
attempt . . . Netspy Trojan horse" when sending a fax
http://service1.symantec.com/SUPPORT/nip.nsf/0/713afacbd4135e0a88256c77007e526f?OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/Support/nav.nsf/docid/2004091413133506?Open&src=con_ols_nam
Creating new program rules in Norton AntiVirus Internet Worm Protection

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
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