1. Physically disconnect your printer from your computer.
2. Open your Control Panel and uninstall any HP printer software
listed in the Add or Remove Programs applet.
3. Go to Start > Settings > Printers and Faxes, right-click
on any printer icons and select "delete".
4. Visit
www.hp.com and download the latest Windows XP
compatible software/drivers for your specific printer model.
5. Install the software drivers per HP's instructions.
6. Reconnect your scanner to your computer.
Software & driver downloads hp photosmart p1000/1000 printer:
http://h20015.www2.hp.com/en/softwa...osoft Windows XP&sw_lang=en&pagetype=software
--
Carey Frisch
Microsoft MVP
Windows XP Shell/User
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"Mary F" (e-mail address removed) wrote in message:
| I just tried to install this printer. I have the
| software for it. I received the message that windows
| 2000 doesn't support the drivers. Any ideas for how to
| use my printer?