helping dad remotely

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Guest

dad and I both have static ip addreses I want to be able to control his
computer whenever I want without him doing anything if possible. i would like
him to be able to see what I am doing.

thanks for any help
mike
 
ekim said:
dad and I both have static ip addreses I want to be able to control
his computer whenever I want without him doing anything if
possible. i would like him to be able to see what I am doing.
Click to expand...


Overview of Remote Assistance in Windows XP
http://support.microsoft.com/kb/300546

Using Remote Assistance to Get Help When You Need It
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

HOW TO: Obtain Remote Assistance Using Windows Messenger in Windows XP
http://support.microsoft.com/kb/306556/

Start a Remote Assistance Session from Windows Messenger
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viaim.mspx

HOW TO: Provide Remote Assistance In Response to Windows Messenger
Invitation in Windows XP
http://support.microsoft.com/kb/306800/

HOW TO: Obtain Remote Assistance by Sending an E-mail Message in Windows XP
http://support.microsoft.com/kb/306757/

HOW TO: Provide Remote Assistance in Response to an E-mail Invitation in
Windows XP
http://support.microsoft.com/kb/306791/

Start a Remote Assistance Session by Sending a File
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viafile.mspx

Step-by-Step Guide to Remote Assistance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

Provide Remote Assistance When Using a NAT Device
http://www.microsoft.com/windowsxp/using/networking/learnmore/tips/jackson1.mspx
 
is there any other ways



Shenan Stanley said:
Overview of Remote Assistance in Windows XP
http://support.microsoft.com/kb/300546

Using Remote Assistance to Get Help When You Need It
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

HOW TO: Obtain Remote Assistance Using Windows Messenger in Windows XP
http://support.microsoft.com/kb/306556/

Start a Remote Assistance Session from Windows Messenger
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viaim.mspx

HOW TO: Provide Remote Assistance In Response to Windows Messenger
Invitation in Windows XP
http://support.microsoft.com/kb/306800/

HOW TO: Obtain Remote Assistance by Sending an E-mail Message in Windows XP
http://support.microsoft.com/kb/306757/

HOW TO: Provide Remote Assistance in Response to an E-mail Invitation in
Windows XP
http://support.microsoft.com/kb/306791/

Start a Remote Assistance Session by Sending a File
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viafile.mspx

Step-by-Step Guide to Remote Assistance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

Provide Remote Assistance When Using a NAT Device
http://www.microsoft.com/windowsxp/using/networking/learnmore/tips/jackson1.mspx
Click to expand...
 
ekim said:
dad and I both have static ip addreses I want to be able to
control his computer whenever I want without him doing anything if
possible. i would like him to be able to see what I am doing.
Click to expand...

Shenan said:
Overview of Remote Assistance in Windows XP
http://support.microsoft.com/kb/300546

Using Remote Assistance to Get Help When You Need It
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

HOW TO: Obtain Remote Assistance Using Windows Messenger in
Windows XP http://support.microsoft.com/kb/306556/

Start a Remote Assistance Session from Windows Messenger
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viaim.mspx

HOW TO: Provide Remote Assistance In Response to Windows Messenger
Invitation in Windows XP
http://support.microsoft.com/kb/306800/

HOW TO: Obtain Remote Assistance by Sending an E-mail Message in
Windows XP http://support.microsoft.com/kb/306757/

HOW TO: Provide Remote Assistance in Response to an E-mail
Invitation in Windows XP
http://support.microsoft.com/kb/306791/

Start a Remote Assistance Session by Sending a File
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viafile.mspx

Step-by-Step Guide to Remote Assistance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

Provide Remote Assistance When Using a NAT Device
http://www.microsoft.com/windowsxp/using/networking/learnmore/tips/jackson1.mspx
Click to expand...
is there any other ways
Click to expand...

Any reason you cannot use Remote Assistance?

You can use a third party product - of course. I recommend UltraVNC or
TightVNC.
(Google for them.)
 
he is running media center xp I get a error with remote assis. something
about resolving a name
 
If your both behind a firewall/router you need to enable UPnP on the
firewall/router and you may need to open TCP Port 3389...

http://support.microsoft.com/kb/301529/en-us

Using Messenger is probably the best way to use RA in your case. See the
links Shenan pointed you too earlier...

Beyond that since your dad is running MCE you could use Remote Desktop to
connect to his PC. See the page I pointed you too earlier for help with
that...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
 
Sooner Al said:
If your both behind a firewall/router you need to enable UPnP on the
firewall/router and you may need to open TCP Port 3389...

http://support.microsoft.com/kb/301529/en-us

Using Messenger is probably the best way to use RA in your case. See the
links Shenan pointed you too earlier...

Beyond that since your dad is running MCE you could use Remote Desktop to
connect to his PC. See the page I pointed you too earlier for help with
that...
Click to expand...


But Remote Desktop doesn't allow the other person to view what is happening
or have the communication abilities of Remote Assistance, does it?

ss.
 
That's correct...but it is another option if you need to access the machine
to fix something...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
 
Hi,

From my experience, if UPnP is enabled on the router you don't have to
forward port 3389.
 
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