helper.sig folder on bootup

  • Thread starter Thread starter PinzPilot
  • Start date Start date
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PinzPilot

For the past few days, when I boot up my computer, I get a folder called
"Common" with the files helper.sig and helper.dll When I run msconfig.exe,
startup tab shows these to be associated with Microsoft Office. Nothing I
have tried so far has fixed this. No viruses detected, no spyware detected,
etc. I have no idea what has caused this to start happening. Can someone
please tell me if they are experiencing this same problem and what can be
done to fix it? Thanks
 
Is the SP3 update installed?

Posting a copy of the Error Report from Event Viewer might be helpful.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
jerms said:
i get the eact same thing. i'm not sure why it does it or how to fix.
Click to expand...

Well I just plugged those filenames into Google and got a ton of hits. What
research did *you* do?

It looks like you need to scour your system for malware / adware / spyware.
What protection from/detection for that do you have in place? One forum
poster suggests that these might get into systems via Facebook allowing ads
and installing adware.

PS The "shift" key allows capital letters when typing, eg for the beginning
of sentences.
 
Olórin said:
Well I just plugged those filenames into Google and got a ton of hits. What
research did *you* do?

It looks like you need to scour your system for malware / adware / spyware.
What protection from/detection for that do you have in place? One forum
poster suggests that these might get into systems via Facebook allowing ads
and installing adware.

PS The "shift" key allows capital letters when typing, eg for the beginning
of sentences.
Click to expand...
 
No one seems to know where it comes from, but here is how I fixed it:

Search the registry for 'helper.sig', you'll probably find two entries
that reference that name in folder Common. Export the entries (just
in case) then delete the keys.

Here are the entries I exported and deleted: Perhaps someone can shed
light on the source:
#1
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}]
@="Browser Helper Object"
"AppID"="{A0E1054B-01EE-4D57-A059-4D99F339709F}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\InprocServer32]
@="C:\\Program Files\\Common\\_helper.dll"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\ProgID]
@="main.BHO.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\Programmable]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\TypeLib]
@="{8E3C68CD-F500-4A2A-8CB9-132BB38C3573}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\VersionIndependentProgID]
@="main.BHO"





Also delete the Common folder if the "helper" files are probably ther
only ones there. If there are other items there, your case is not
like mine.

Those two steps fixed the problem for me.
 
Missed the 2nd registry entry exported and deleted. Here it is:

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8E3C68CD-
F500-4A2A-8CB9-132BB38C3573}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8E3C68CD-
F500-4A2A-8CB9-132BB38C3573}\1.0]
@="main 1.0 Type Library"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8E3C68CD-
F500-4A2A-8CB9-132BB38C3573}\1.0\0]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8E3C68CD-
F500-4A2A-8CB9-132BB38C3573}\1.0\0\win32]
@="C:\\Program Files\\Common\\_helper.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8E3C68CD-
F500-4A2A-8CB9-132BB38C3573}\1.0\FLAGS]
@="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8E3C68CD-
F500-4A2A-8CB9-132BB38C3573}\1.0\HELPDIR]
@="C:\\Program Files\\Common\\"




No one seems to know where it comes from, but here is how I fixed it:

Search the registry for 'helper.sig', you'll probably find two entries
that reference that name in folder Common. Export the entries (just
in case) then delete the keys.

Here are the entries I exported and deleted: Perhaps someone can shed
light on the source:
#1
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}]
@="Browser Helper Object"
"AppID"="{A0E1054B-01EE-4D57-A059-4D99F339709F}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\InprocServer32]
@="C:\\Program Files\\Common\\_helper.dll"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\ProgID]
@="main.BHO.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\Programmable]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\TypeLib]
@="{8E3C68CD-F500-4A2A-8CB9-132BB38C3573}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-
FBE00A6C5486}\VersionIndependentProgID]
@="main.BHO"





Also delete the Common folder if the "helper" files are probably ther
only ones there. If there are other items there, your case is not
like mine.

Those two steps fixed the problem for me.


Ol�rin said:
Well I just plugged those filenames into Google and got a ton of hits. What
research did *you* do?

It looks like you need to scour your system for malware / adware / spyware.
What protection from/detection for that do you have in place? One forum
poster suggests that these might get into systems via Facebook allowingads
and installing adware.

PS The "shift" key allows capital letters when typing, eg for the beginning
of sentences.
Click to expand...
Click to expand...
 
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