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  • Thread starter Thread starter Jim L
  • Start date Start date
J

Jim L

All of a sudden my son is getting many, many pop-ups on his computer. He ran
Spybot, Adaware and Norton AV but nothing shows up. What else can he do?
Thanks.
 
Hi Jim,

The first question is "Have you updated the spyware cleaners?" Download all of these utilities and scan the system.
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New version and a new reference update for Ad-Aware is available now. Download it.
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Note: Spyware removers are rules-based and are updated very frequently as and when new malware is discovered. Therefore, update both of these tools before scanning, very important.

Lavasoft Ad-Aware - www.lavasoftusa.com
SpyBot S&D - http://www.safer-networking.org/
CWShredder : http://www.spywareinfo.com/~merijn/files/CWShredder.exe

If that does not help, download HijackThis from http://www.spywareinfo.com/~merijn/ Generate a log using HijackThis and visit any of these forums below to post your HijackThis log. The experts there will guide you how to remove the spyware from your system:

http://forums.aumha.org
http://forums.spywareinfo.com
http://www.lavasoftsupport.com/

Note down the Security tips from Mike Burgess, in his site below:

Dealing with Unwanted Spyware and Parasites:
http://www.mvps.org/winhelp2002/unwanted.htm

Again, if you don't update the pattern files for the spyware removal tool you're using, the scan won't be effective at all.

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Block AD/Spyware sites using HOSTS file [very effective method]
HOSTS file guide: http://www.mvps.org/winhelp2002/hosts.htm

Download Toolbarcop from http://www.mvps.org/sramesh2k/toolbarcop.htm and run it. From the Options menu, click "Increase Security level for Internet Zone (Internet Explorer)".

Make a note on the sites listed in the Trusted Zone. Remove any "Unknown"/"Unwanted" site from that list.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

All of a sudden my son is getting many, many pop-ups on his computer. He ran
Spybot, Adaware and Norton AV but nothing shows up. What else can he do?
Thanks.
 
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