Greetings,
It sounds like you're trying to log into Windows Messenger if it's prompting you to upgrade
(you may have an old version Windows Messenger). Firstly, disable Windows Messenger by
opening it up (click Start, then Run, type "msmsgs" and click OK), click Tools, Options,
Preferences tab and unchecking 'Run this Program when Windows starts' or 'Run Windows
Messenger when Windows starts' (depending on version). As well, you can disable it further
by going to Start, Control Panel, Add or Remove Programs, Add/Remove Windows Components on
the left, uncheck Windows Messenger in the components list and click Next >. Note: this is
only available if you've installed Windows XP Service Pack 1 -- if you haven't, visit
http://windowsupdate.microsoft.com. This won't remove Windows Messenger completely, but it
will let it stay out of your way.
Also, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
Then click Start, then Run, type "msnmsgr" and use MSN Messenger 6 to log-in. If MSN
Messenger doesn't work (as you indicated in your message), can you be more specific about
what's happening?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
tenaj said:
I received a new notebook for christmas and xp (with messenger) is loaded on. I went out
and downloaded msn messenger and it won't run.
Do I have to use windows messenger or can I delete it and run msn messenger? I downloaded
version 6.1 and when I try to login it says a newer version is available but it's 4.7!@!!!
Any ideas?
