HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Savanna B.]

I think my computer is infected with the blaster worm. I
went to best buy and the people said i would need to
contact microsoft so that i could get something that would
restore my whole computer to when i first got it. i cannot
find the download that they were talking about can anyone
help me???

 

[Nicholas]

Savanna --

Apparently, your computer has an unwelcome visitor (VIRUS) known
as the WM32 Blaster/Lovsan WORM.

It entered the computer through your internet connection because the "firewall"
was not properly enabled and essential critical updates were not installed from
the Windows Update website. For instructions on fixing the problem, visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Remove W32.MSBlast.Worm
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html


**** IMPORTANT ****

Visit this web site if you experience difficulty installing
Windows XP Security Patch 823980:

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html


--
Nicholas

-----------------------------------------------------------------------


| I think my computer is infected with the blaster worm. I
| went to best buy and the people said i would need to
| contact microsoft so that i could get something that would
| restore my whole computer to when i first got it. i cannot
| find the download that they were talking about can anyone
| help me???

 

[salvador gutierrez]

-----Original Message-----
Go here this should help.
http://support.microsoft.com/newsgroups/default.aspx

This is the download.
http://www.microsoft.com/downloads/details.aspx?
FamilyId=2354406C-C5B6-44AC-9532-
3DE40F69C074&displaylang=en


.

wat type of computer is it? is it a Compaq brand? i ahve
tyhe same type and best buy has been selling many
defective compaqs and want to do nothing about it, which
best buy? mouse slows, disconnects, music slows, no
virus, had it checked by best buy technicians, does this
sound almost like urs? but i had my comp for like 2yrs,
it was fixed for a yr it seems then came back now