HELP!!!!!

  • Thread starter Thread starter Guest
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G

Guest

This is a plea for help from Microsoft.

By accident an individual in my family installed a used
copy of xp from my business onto my home pc thinking he
could uprgrade it. Lets put it this way, I married his
daughter and need to be nice about it.(AGHHHH)

However I did not have an opportunity to uninstall it for
I was away on business and at my return this virus started
up.

I can not use my computer and I want to uninstall it. I
know microsoft is busy with this issue at hand, and I am
very upset to see that they have money to spend on a full
page add in the Wall street journal, but can not afford to
set up a system for people without a virus issue.

I need to uninstall this program that has blocked my
computer.

If any of you guys and gals at microsoft read this, get
with it! I am about ready to throw my computer out the
window and find other products that wont have so many
people hating them.

I would like a responce to this via email and you better
include a telephone # that I can talk to a live person.

Thank You
Stephen
 
What a moron you are. Stop wining and get your act
together. Perhaps throwing your computer out the window is
a good idea since you seem so CLUELESS about computers!!!

What's your problem anyway? The virus?? Go on
www.microsoft.com and READ. You'll find all you need.

Want to uninstall WinXP? Format your hard drive and
installe a new OS.

Don't understand any of this? Ask you wife, she may have
more of a clue than you!!
 
XP can only be "Uninstalled" if it was installed over a previous setup and
you elected to save that setup when offered the option during XP
installation. To check this, since you apparently cannot boot to the
desktop, try booting to safe mode. Boot the system, start tapping F8, at
the menu, select Safe Mode, press enter and once in Safe Mode, go to
Add/Remove Programs in Control Panel. I don't know how it's listed but
scroll the list looking for an entry that denotes XP, Microsoft XP or
something along those lines. If you don't see it, the old setup was not
saved and uninstall is no longer an option.

Your choice would then be to boot with a 9x boot disk, if you don't have one
go to www.bootdisk.com and get one there, at the "A" prompt, type fdisk and
press enter. You must delete the Primary DOS partition, if it tells you
there is no Primary DOS partition, delete the Non-DOS Partition. In either
case, create a new DOS partition once the previous partition is deleted, set
it active, reboot. At the "A" prompt, type format C: /u unless you have
WinMe boot disk in which case leave out the forward slash "u" as that
command is not supported in WinMe. Once formatting is complete, place your
previous Windows install disk in the CD-ROM drive, switch to that drive type
setup, press enter and follow the screens. NOTE: this procedure will wipe
your drive, anything currently on that drive will be lost.
 
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