help

  • Thread starter Thread starter elaine r
  • Start date Start date
E

elaine r

anybody help me,my pc will only go onto the internet if i disable my
norton anti virus anybody know why and how i can sort it?
 
hi,
your pc might be infected with a virus or spyware,.
install some spyware remover on your machine.
regds,
ajmal
 
elaine said:
anybody help me,my pc will only go onto the internet if i disable my
norton anti virus anybody know why and how i can sort it?
What is the malware/virus status of the computer? Be sure it is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Do you have two firewalls running? What changed between the time things
worked and the time they didn't? How do you connect to the Internet?

You haven't provided enough information to get focused troubleshooting.
Here is a link explaining what kind of details you should provide in
your newsgroup post so people can help you:
http://www.dts-l.org/goodpost.htm

Malke
 
Is Norton Internet Security actually what you are closing? If this is the
case then there is a setting that needs to be changed.
 
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