Help

[Debra]

Windows xp pro, I went the disk defragment tool and I
noticed that I had 2 very large red areas on the disk and
in one day I have used 30gb. I ran chkdisk and no problem.
I called dell tech support to see if my hard drive is dying
and now I can't get back to my desk top. Been at the
recovery console and still no way back. Tech says it is
not my hard drive but a virus. I checked for viruses last
night and there were none and my defintions are up to date.
Is there any way for me to get back to my desktop? If I
try to go to my desktop the machine will just reboot and
reboot. Virus or bad hard drive?
..

 

[Rich Barry]

Debra, do you have a WinXP CD or just the Recovery Disk from Dell?
Depending on how old your system is I don't think
it's your harddrive.

 

[Guest]

My system 2 years old the hard drive is a year old. I do
have a xp pro disk. How do I get 3 files and copy them to
a floppy from the recvery console or can I? How do I test
the drive? How do I get at my desktop from the recovery
console. My machine reboots and reboots.