It's hard to diagnose anything without more information on
such things as:
Did you install new software or hardware right before the
problem started?
Exactly what is it you're doing just before the blue
screen appears?
Are you always doing the same thing or does the blue
screen appear randomly?
The wording in the information window that appears with
the blue screen.
However, even without that information there's still the
basics - even if it turns out that these things are not
specific to your problem.
Have you installed all of the available Windows updates?
http://v4.windowsupdate.microsoft.com/en/default.asp
(Note: I always seem to have to refresh this screen -
sometimes more than once - to get the scan button to
appear.
Do you have an anti-virus program and do you update and
run it weekly? If not then on-line virus checks are
available at:
http://security.symantec.com
http://housecall.trendmicro.com
http://www.coledata.com/virusalert.htm
http://www.cybertechhelp.com/html/misc/av.php
Note: It's much better to have your anti-virus program on
your computer so you can use its auto-protect feature.
MUCH better!
An online Trojan check is available at:
http://www.trojanscan.com/trojanscan/scanner.htm
If you locate a trojan then the following sites should
prove helpful. The information between the ***s is
courtesy of Kent W. England, Microsoft MVP for Windows
Security
***
Trojans are stealthy and not always found by anti-virus
software. If you find suspicious processes running or task
manager or regedit is being killed after opening, you
might want to try one of the following tools to check for
trojans (after scanning with at least two anti-virus tools
to get rid of the easy stuff).
DiamondCS TDS-3 - Trojan Defence Suite (TDS), leading anti-
trojan system for Windows:
http://tds.diamondcs.com.au/
Agnitum: Products: Tauscan: Home:
http://www.agnitum.com/products/tauscan/
Mischel Internet Security - TrojanHunterT: Finds and
removes trojans:
http://www.misec.net/trojanhunter.jsp
MooSoft Development Presents The Cleaner:
http://www.moosoft.com/thecleaner/
Hacker Eliminator. - Advanced Hacker Protection:
http://hacker-eliminator.com/
***
Spyware/parasites are usually noted for slow operation
rather than crashes but you should have Ad-Aware and
SpyBot (both can be located via Google) and you should
update and run them daily.
Are you behind a firewall? If not you could download Zone
Alarm (find via Google - the basic version if free) or
activate the firewall that came with XP (run Help and
Support and search 'firewall' (without the quotation
marks).
That should take care of the rest of the year.
Bill
-----Original Message-----
My computer has been giving me a windows blue screen as
of late. I have windows XP home edition and the problem
has just been reciently. It says that one of my drivers
isn't installed properly and that the windows is shutting
it down to protect the computer. Does anyone know how to
detect which driver is doing this or why it's doing this?
