J
Jim
I did an upgrade from an OEM XP Home Edition. I bought
the XP Pro upgrade and did the install. After several
install attempts, the upgrade finally completed and took
me to the "Setup Pro" page, where I answered questions
about did I want to set up an internet connection, want
to register, etc. During this process, a prompt asked me
who will be using the computer. I put in my name and my
wife's name. After a few minutes, up came the Windows
login page with my name and the wife's name showing
w/icons next to the names. In the Home edition we both
had PW's set. When I clicked my name, I was prompted to
enter a PW. I tried the one I was using w/Home XP.
Unfortunately, I got an error saying that I could not be
logged on to the domain it was unrecognized, etc. I
tried the wife's and the same result.
After calling MS and them trying several things with me,
their only recourse is for me to do a system recovery
from the CD that shipped w/the computer. When I start
that process, the recovery wants to reformat and create
C: and D: drives and therefore all my data is lost.
The one option that MS used to try and help was for me to
look in my setupact.log and look for the line "Random
password for user xxxxx..." etc. That is found in KB
article: http://support.microsoft.com/default.aspx?
scid=kb;en-us;318026
I looked in setupact.log file (suggested in the
previously mentioned KB article) and no such line about
a "Random password...." etc is in there. I even copied
the setupact.log file to a floppy and went to my wife's
desktop computer and used windows search for the words
(in notepad) and the words random, password, nor
administrator appear. [As mentioned earlier, I had
trouble with the install and several attempts at the
install were made -- so in the KB article it mentions
about random PW's being assigned when XP install doesn't
complete.]
I've also tried logging on in safe mode and the login
screen comes up w/an administrator account and my name
account. However, no password I try works to let me in
as administrator.
I don't want to lose my data, since I don't have anyway
of saving my data to a mass sotrage device (w/out paying
for it). Can anyone help me? Is there not a file or
directory that stores PW's in XP Pro that can be deleted
and then the upgrade disk be used to do a reinstall and
in hopes that random Passwords would not be assigned
again?
Please respond as soon as possible and thank you in
advance.
Jim
the XP Pro upgrade and did the install. After several
install attempts, the upgrade finally completed and took
me to the "Setup Pro" page, where I answered questions
about did I want to set up an internet connection, want
to register, etc. During this process, a prompt asked me
who will be using the computer. I put in my name and my
wife's name. After a few minutes, up came the Windows
login page with my name and the wife's name showing
w/icons next to the names. In the Home edition we both
had PW's set. When I clicked my name, I was prompted to
enter a PW. I tried the one I was using w/Home XP.
Unfortunately, I got an error saying that I could not be
logged on to the domain it was unrecognized, etc. I
tried the wife's and the same result.
After calling MS and them trying several things with me,
their only recourse is for me to do a system recovery
from the CD that shipped w/the computer. When I start
that process, the recovery wants to reformat and create
C: and D: drives and therefore all my data is lost.
The one option that MS used to try and help was for me to
look in my setupact.log and look for the line "Random
password for user xxxxx..." etc. That is found in KB
article: http://support.microsoft.com/default.aspx?
scid=kb;en-us;318026
I looked in setupact.log file (suggested in the
previously mentioned KB article) and no such line about
a "Random password...." etc is in there. I even copied
the setupact.log file to a floppy and went to my wife's
desktop computer and used windows search for the words
(in notepad) and the words random, password, nor
administrator appear. [As mentioned earlier, I had
trouble with the install and several attempts at the
install were made -- so in the KB article it mentions
about random PW's being assigned when XP install doesn't
complete.]
I've also tried logging on in safe mode and the login
screen comes up w/an administrator account and my name
account. However, no password I try works to let me in
as administrator.
I don't want to lose my data, since I don't have anyway
of saving my data to a mass sotrage device (w/out paying
for it). Can anyone help me? Is there not a file or
directory that stores PW's in XP Pro that can be deleted
and then the upgrade disk be used to do a reinstall and
in hopes that random Passwords would not be assigned
again?
Please respond as soon as possible and thank you in
advance.
Jim