Help with USB cable for external HD

[No Such Luck]

Hi All:

I recently purchased a 500GB Kanguru external HD. It is the one
referenced here (although the black model):

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1631920&CatId=136

However, finding a cable to hook up this device to my computer via USB
seems like a pretty tall order: I had originally bought the cable
referenced here, as it said for use with any Kanguru drive:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=323040&CatId=445

However, when the cable came, while correctly hooking up to my USB
port, the cable did not have the right connection to interface with the
Kanguru drive. Tech support has been no help.

Can anyone point me to a cable that will connect this Kanguru drive to
a USB port?

Thanks in advance for any help.

 

[Rod Speed]

I recently purchased a 500GB Kanguru external HD.
It is the one referenced here (although the black model):

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1631920&CatId=136

This appears to be
http://www.kanguru.com/comboquicksilver.html

However, finding a cable to hook up this device to my computer
via USB seems like a pretty tall order: I had originally bought the
cable referenced here, as it said for use with any Kanguru drive:

However, when the cable came, while correctly hooking up
to my USB port, the cable did not have the right connection to
interface with the Kanguru drive. Tech support has been no help.

Then threaten them with returning both unless they resolve the problem.

Can anyone point me to a cable that will
connect this Kanguru drive to a USB port?

It looks rather like its a special cable with a unique connector
on the drive end, presumably their approach to handling both
USB2 and firewire, using a different cable for each mode.

There isnt even a manual available online on
the Kanguru site tho, so thats less than clear.

 

[Arno Wagner]

Hi All:

I recently purchased a 500GB Kanguru external HD. It is the one
referenced here (although the black model):

However, finding a cable to hook up this device to my computer via USB
seems like a pretty tall order: I had originally bought the cable
referenced here, as it said for use with any Kanguru drive:

However, when the cable came, while correctly hooking up to my USB
port, the cable did not have the right connection to interface with the
Kanguru drive. Tech support has been no help.

Can anyone point me to a cable that will connect this Kanguru drive to
a USB port?

Thanks in advance for any help.

Well, it looks like they have made their own cables, compatible
to nothing. If the advertises cable does not work, you should
give the drive and the cable back.

Arno