Help with Trojan blockout (2)

  • Thread starter Thread starter Anonimouse
  • Start date Start date
A

Anonimouse

Further to the above posting:



AVG reports 'Trojan dialler.exe found'



It is located in c:/gd-dial.exe



When AVG is run with a view to cleaning the machine it crashes half way
through the process - as though something is initiating the crash.



My friend can get (slowly) back into Windows (apparently) but the system has
become very unstable.



She gets the message 'virus detected in start page.'



She has no boot up disc.



She 'may' be able to accept an email from me with a 'cure' if I can locate
one with your help.



(She's in Ireland and I am in the UK so I'm doing most of this by phone. She
's a computer novice and I'm fairly new myself so that doesn't help either!)



Many thanks for assistance so far. More please?
 
You might try this link

http://www.experts-exchange.com/Security/Bugs_Alerts/Q_20620948.html


Also found this:


Re: Trojan Horse Dialer
Make sure your AVG has the latest 12/26/03 update. It isn't finding
the virus when you run the check probably because it has already moved
the virus into the vault. Open AVG and then "Programs" on the tool
bar. Then open the "Virus Vault" and either remove the virus from the
program or if it's not healable then you will have to delete the
program and reinstall it. Also make sure you delete all your system
restore files. Sometimes the viruses hide in there. You can try
running these other online scans as well.

http://www.trojanscan.com/trojanscan/trojanscan.htm

http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=MSHDPWFYJOKMFIDPMSV
(copy this one into your address window)

http://housecall.trendmicro.com/


Good luck! I have a program I use daily called Trojan Remover (it's
from UK :) Also Active Ports (which is freeware, so tells you when
the PC is trying to connect out, shich hers is :(


--TNS
 
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