Help with System32 infection please

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Courtesy of my 16 year old son who clicked on a link in MSN my home computer was infected with something called Backdoor.IRCbot.ACJ a few days ago. I cleared this with Spybot but ever since have been plagued with pop-ups, Mozilla hijacks and various unpleasantries.

In addition to Spybot I've run Ad Aware SE, the Windows malicious software removal tool and SmitFraudFix. My resident anti-spyware program is AVG and my anti-virus is Nod32. I also downloaded and ran a program called Spyware Doctor which I now suspect might have been a mistake?

Things came to a head last night when Nod32 started flashing up warnings about an infected file at Windows\System32\rqrlebby.dll. This became so bad that I had to disconnect from the internet and disable Nod32 in order to use the computer at all. Needless to say I've been unable to remove this file - I get the message that the file is in use.

I've been told of a program called Unlocker which will allow me to delete the .dll file and I'll try that when I get home. Assuming this won't work (and I am assuming this won't work!) can anyone suggest anything else I can try before biting the bullet and reformatting the hard drive?

I'm running Windows XP on a 3 month old pc. Thanks in advance for any help.

David
 
I'm not great on these soughts of problems, but did have a look at google.
Some one hopefully will be able to help you later.:thumb:
And it may be the case of reformatting to totally clear it.

As for you son i suggest you get something like Kaspersky Internet Security that has a very good parental control that could well stop any roaming on sites you dont want him to visit!!
 
feckit said:
As for you son i suggest you get something like Kaspersky Internet Security that has a very good parental control that could well stop any roaming on sites you dont want him to visit!!

Hi Feckit,

This isn't the first time that nasties have appeared after the boy or one of his sisters has been on MSN so I've now banned it completely. I still might get a parental control program though just to get my own back! :)

David
 
Backdoor.IRC.Bot is a generic detection for a group of Backdoor Trojan Horses that uses IRC channels (like MSN) to launch Denial of Service (DoS) attacks, and that allows a hacker to control the compromised computer.


You say you used spybot to clear it? I'm surprised NOD32 didn't pop up and do it for you ... it should have.

We don't normally assist with 'virus' infections but instead point you in the direction of bleepingcomputers or the like ... however, I would be interested in viewing a HijackThis log of your system, even if only to confirm what infections you do have, though I would still suggest to employ the excellent services of the likes of BC. ;)


:user:
 
Hi Muckshifter,

Thanks, I'll post a HijackThis log as soon as I can. I was disappointed that Nod32 didn't at least flag up the problem. First I knew there was something wrong Windows was telling me I had the wrong system date - I checked and I was back in 1980! AVG told me what the problem was but couldn't clear it.

Regards,

David
 
Blimey - HijackThis is quicker than I imagined - here's the log. Umm, any recommendations in words of one syllable, if possible!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:15:35, on 08/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Eset\nod32kui.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\Program Files\Nikon\NkView4\NkVwMon.exe
C:\organiser\orgreg\remind32.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://partnerpage.google.com/small...n&client=dell-usuk&channel=uk-smb&ibd=1080102
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {04142BAA-9D2E-4BA8-A202-A38B38E4E9F8} - C:\WINDOWS\system32\byXolmMC.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {11D9BCA5-18DA-459E-8050-3A08A2260992} - C:\WINDOWS\system32\tuvurpmM.dll (file missing)
O2 - BHO: (no name) - {3CAB59B4-55A3-4737-9FD5-B93C6430BF75} - C:\WINDOWS\system32\croakkjb.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {77D3A5B4-CFD1-4046-8909-7CD99A68311F} - C:\WINDOWS\system32\qoMeBRJC.dll
O2 - BHO: (no name) - {A73297FE-CFB0-4202-B9B4-E394E4443AA3} - C:\WINDOWS\system32\rqRLebbY.dll
O2 - BHO: {7c0ca893-af96-ff39-d294-17e29b693d3e} - {e3d396b9-2e71-492d-93ff-69fa398ac0c7} - C:\WINDOWS\system32\awswrhhl.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {F91DC4A0-E9B4-4DF4-8BB8-0E7395A38146} - C:\WINDOWS\system32\cbXNeBQH.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows live Messenger] msn.com
O4 - HKLM\..\Run: [2c009ef7] rundll32.exe "C:\WINDOWS\system32\jiwdddhe.dll",b
O4 - HKLM\..\Run: [BM2f33ad6b] Rundll32.exe "C:\WINDOWS\system32\evcndjjk.dll",s
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [Microsoft Update] C:\WINDOWS\system32\spool.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: Lotus Organizer Registration.lnk = C:\organiser\orgreg\remind32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O20 - Winlogon Notify: qoMeBRJC - C:\WINDOWS\SYSTEM32\qoMeBRJC.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 11861 bytes
 
OK ... I gotta laugh, my priviledge for helping ;) when we finish, go get a program called "decrapifier" and use it to uninstall some of the rubbish programs. :thumb: ... you don't 'need' any of BT's software: you don't 'need' Yahoo & Google toolbar, get rid of one.

Hey, what Nikon camera you got ... I nearly bought the D40, it was a close call. :D


Right ... get HJT to 'fix' all the following;

O2 - BHO: (no name) - {04142BAA-9D2E-4BA8-A202-A38B38E4E9F8} - C:\WINDOWS\system32\byXolmMC.dll (file missing)
Unknown application and Unnecessary (deactivated) entry that can be fixed

O2 - BHO: (no name) - {11D9BCA5-18DA-459E-8050-3A08A2260992} - C:\WINDOWS\system32\tuvurpmM.dll (file missing)
Unknown application and Unnecessary (deactivated) entry that can be fixed

O2 - BHO: (no name) - {3CAB59B4-55A3-4737-9FD5-B93C6430BF75} - C:\WINDOWS\system32\croakkjb.dll (file missing)
Unknown application and Unnecessary (deactivated) entry that can be fixed

O2 - BHO: (no name) - {77D3A5B4-CFD1-4046-8909-7CD99A68311F} - C:\WINDOWS\system32\qoMeBRJC.dll
This is an unknown, needs fixing

O2 - BHO: (no name) - {A73297FE-CFB0-4202-B9B4-E394E4443AA3} - C:\WINDOWS\system32\rqRLebbY.dll
This is an unknown, needs fixing

O2 - BHO: {7c0ca893-af96-ff39-d294-17e29b693d3e} - {e3d396b9-2e71-492d-93ff-69fa398ac0c7} - C:\WINDOWS\system32\awswrhhl.dll (file missing)
Unknown application and Unnecessary (deactivated) entry that can be fixed

O2 - BHO: (no name) - {F91DC4A0-E9B4-4DF4-8BB8-0E7395A38146} - C:\WINDOWS\system32\cbXNeBQH.dll (file missing)
Unknown application and Unnecessary (deactivated) entry that can be fixed

O4 - HKLM\..\Run: [Windows live Messenger] msn.com
This is your bad boy here ... it should not be listed, get HJT to fix it
*see my note further on how to disable MSN

O4 - HKLM\..\Run: [2c009ef7] rundll32.exe "C:\WINDOWS\system32\jiwdddhe.dll",b
Another nastie, needs fixing

O4 - HKLM\..\Run: [BM2f33ad6b] Rundll32.exe "C:\WINDOWS\system32\evcndjjk.dll",s
Another nastie, needs fixing

O4 - HKCU\..\Run: [Microsoft Update] C:\WINDOWS\system32\spool.exe
oops, another nastie, needs fixing

O20 - Winlogon Notify: qoMeBRJC - C:\WINDOWS\SYSTEM32\qoMeBRJC.dll
this just ain't right, needs fixing


OK, fix all the above and post another HJT log when done. :thumb:


*note
read and follow the advice to 'fix' MSN at;
http://www.dougknox.com/xp/tips/xp_messenger_remove.htm


Oh, I take no responsibility for any damage the above 'suggestions' may cause. ;)


:user:
 
Thanks for all that, I'll have a go at that lot tomorrow night. The camera is an ancient Nikon 995 - still excellent for macro stuff though.

David
 
Quicker than I thought, again. Here's the 'new' log. That 'rqrlebbly.dll' file really doesn't want to leave me. I haven't had a go at the seperate MSN fix.

David

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:48:41, on 09/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
C:\Program Files\Nikon\NkView4\NkVwMon.exe
C:\organiser\orgreg\remind32.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://partnerpage.google.com/small...n&client=dell-usuk&channel=uk-smb&ibd=1080102
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {44B2A081-2D75-4DF2-B552-B405D1561F63} - C:\WINDOWS\system32\rqRLebbY.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {77D3A5B4-CFD1-4046-8909-7CD99A68311F} - C:\WINDOWS\system32\qoMeBRJC.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: Lotus Organizer Registration.lnk = C:\organiser\orgreg\remind32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: HPAiODevice(hp officejet k series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet k series\Bin\hpoorn07.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O20 - Winlogon Notify: qoMeBRJC - qoMeBRJC.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 10939 bytes
 
I knew I should have stopped writing after mentioning bleepingcompters. ;)


Yep, you still have three 'anomolies' on your system ...

O2 - BHO: (no name) - {44B2A081-2D75-4DF2-B552-B405D1561F63} - C:\WINDOWS\system32\rqRLebbY.dll

O2 - BHO: (no name) - {77D3A5B4-CFD1-4046-8909-7CD99A68311F} - C:\WINDOWS\system32\qoMeBRJC.dll (file missing)

O20 - Winlogon Notify: qoMeBRJC - qoMeBRJC.dll (file missing)

... these are all naughty guys, you could try SuperAntiSpyware, failing that, pop over to BC and they'll clear it all up.

:thumb:
 
Thanks very much for all the help. I'll try SuperAntiSpware first and take it from there, I'll let you know how I get on.

David
 
Well, SuperAntiSpyware seems to have done the trick. I ran it yesterday with little conviction but it found the nasties, deleted them and, so far, looks like it has done so permanently. Huge thanks to Muckshifter without whom...etc etc.

David
 
Problem w/virus or Tmproxy error

I was having problems w/ a constant message popping up saying I had a Tmproxy critical error....... I found a forum that advised to try Kaspersky Internet Security. I have a 30 day trial to use before purchasing. I had been using Trend Pccillin which did not get rid of my problem. The Kaspersky program has gotten rid of my problem since I installed it and ran a scan... You may want to try this program for at least 30 days... free
Leslie
 
Would definetly agree, i run Kapersky Internet 7 (didnt it used to be free in system mechanic?) and trial versions of Superantispyware and trojan remover to keep me safe.

Never had a problem on me laptop with these so have put them on PC.
 
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