Susan
Is this because your XP and the Media P[layer does not recognize the DVD
disk when inserted? You already posted this and you were given bad
advice to re-install your OS. I posted a MS KB for a fix for this
problem . Please go to your other post and check. Please stay away from
that 24hourhelpdesk forum which is nt a nesgroup but a chat group
Again I will post the MS KB here for you again/ Let us know how you made
out.I also attached your posted issue below so as others can see it
http://support.microsoft.com/gp/cd_dvd_drive_problems
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Your post in the other group which you posted today
Hi, thank you for responding. The disk is a dvd , I tried a couple of
other
DVD's music ones and got the same message which is;
windows Media Player cannot play DVD video, you might need to adjust
your
Windows settings. Open disk display settings and try lowering your
screen
resolution and colour. I also wanted to copy that movie for myself, it
belongs to a friend. But none of mine work either and Nero didn't work
to
copy it.
Susan.
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--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
Thanks again, one key is the l (L) can't remember the other one as it
was a few weeks ago. I rang a local tech guy and he said it probably is
something to do with the keys but he doesn't fix laptops and gave me
the name of one who does. This place charges $40 to look at it and
hopefully diagnose the problem. Seems clear I cannot fix this myself,
unless there is some way of uninstalling the keyboard on laptop, I mean
is there somewhere I can go to do that do you know.
Susan.
Susan, which 2 keys died on the laptop? I would suspect that the
keyboard on the laptop has shorted or been damaged and that is what is
causing your issue. Simply plugging in a USB keyboard does not turn
off the laptop's keyboard. If there is a hardware issue with the
keyboard it may cause exactly the symptoms you describe. Reinstalling
Windows won't fix it.
Thank you for responding, The keys that don't work are on the laptop
keyboard, 2 of them but that happened weeks ago, I don't think they
are stuck, they just don't work. I bought an external keyboard and I
use that. I tried another keyboard to make sure it wasn't that. I
thought this would be an easy exercise, just pop disk 1 in then disk
2 and follow the prompts but that doesn't work. I rang the local tech
guy (who charges a lot), he told me I had to get into the BIOS, and
also had to keeping tapping a certain key, I found F9 opened up a
recovery page but that's where I was before and it just takes me back
to Windows, and it looks like a new screen with just the windows
folders on, my data has gone. Even Norton tried to install, like when
you get a new computer and free Norton for 3 Months. I would go ahead
with that (not so much Norton cause I like Avast), but before I type
anything in any field those darn long dots and the sound goes on with
the beeping.
Susan.
I just had a look and the same problem is on the laptop, the sound
is like a constant beep for instance like morse code, and I cannot
type into any file field, or into run, nowhere as what happens is a
long line of periods i.e, ..................and it's impossible to
get anywhere, same with I.E.7, cannot type anything, or in google,
just the dots appear. I was told I would have to reinstall Windows,
and that all I had to do was put disk one in and follow the
prompts. I had to keep hitting F9, I think that was the right key
but not sure, then I was asked if I wanted to format the HDD or the
partition, I chose the first HDD. I think I have just done a
recovery of Windows, but can't understand why the fault is still
there, so I think I need a clean install, but can I do it with
recovery disks?.
Susan,
I have an Asus Laptop, Model A6Jc. I have put disk 1 in and that
has wiped (I think) the hard drive, all my data has gone and what I
see is system folders on the desktop, I was not asked for the
second disk so would this mean that Windows is reinstalled and the
problem I had would be gone?. sorry to be dumb but I've not done
this before.
thank you Susan.
Hi All,
I am about to reinstall Windows XP on my laptop but I'm not sure
how to go
about it, I want a clean install. I was told that all I have
to do is
put the 2 restore disks in and it works. I have a Asus laptop, I
was going
ahead with that but when I found a disk has Driver & Utility
written
on it. I was told the 2 recovery disks had the drivers on them.
then I
read that I had to hit the F9 key on boot up.
Could someone please advise me.
thank you.
Susan
Please provide the PCs Manufacturer/Make/Model to help us better
help you.
Manufacturer - Dell, Emachine, HP, Gateway, etc.
Make - Dimension, Pavilion, etc.
Model/Series - 9200C, 7125, etc.
Example: Dell Demension 9100C, HP Pavilion 7125
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Brian A.
Stuck key on the keyboard? You mentioned a long line of
.............< with a Morse code series of beeps. Sounds more like
hardware issues than software issues to me.
What does confuse me is that you are able to actually install
software and rebuild the system. Normally with a stuck key this
won't be able to be done.
Does the beeps happen after the boot-up of the computer without
trying to enter into any program?
If so you do have a hardware issue and it would be best to send the
computer to a reliable computer repair (Asus if still in warranty)
for diagnosis and repair. Most good mom & pop types of stores can
do that work but I would steer clear of the big box type of stores
(best buy, staples, etc.)
M-ST988323A, underneath that CD/DVD PS-TSST corpCD/DVDW TS-L6 , I