Help with reboot and event viewer entries

  • Thread starter Thread starter rock
  • Start date Start date
R

rock

Hi,

My XP Pro box has been rebooting every now and then without warning and
I have looked at the Event Viewer to find these entries. The first is
at the bottom.

It mentions AVG 9 Free a bit.

Any help please?

rock



Faulting application thunderbird.exe, version 1.8.20090.15674, faulting
module thunderbird.exe, version 1.8.20090.15674, fault address 0x002481eb.
--------
Faulting application avgchsvx.exe, version 9.0.0.676, faulting module
ntdll.dll, version 5.1.2600.3520, fault address 0x0000100b.
------------
Faulting application avgchsvx.exe, version 9.0.0.676, faulting module
avgchjwx.dll, version 9.0.0.709, fault address 0x00044875.
------------
MS DTC started with the following settings:

Security Configuration (OFF = 0 and ON = 1):
Network Administration of Transactions = 0,
Network Clients = 0,
Inbound Distributed Transactions using Native MSDTC Protocol = 0,
Outbound Distributed Transactions using Native MSDTC Protocol = 0,
Transaction Internet Protocol (TIP) = 0,
XA Transactions = 0
------

The description for Event ID ( 1 ) in Source ( avg9emc ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event: Service started.
 
rock said:
My XP Pro box has been rebooting every now and then without warning
and I have looked at the Event Viewer to find these entries. The first
is at the bottom.

It mentions AVG 9 Free a bit.

Any help please?

Faulting application thunderbird.exe, version 1.8.20090.15674,
faulting module thunderbird.exe, version 1.8.20090.15674, fault
address 0x002481eb. --------
Faulting application avgchsvx.exe, version 9.0.0.676, faulting
module ntdll.dll, version 5.1.2600.3520, fault address 0x0000100b.
------------
Faulting application avgchsvx.exe, version 9.0.0.676, faulting
module avgchjwx.dll, version 9.0.0.709, fault address 0x00044875.
------------
MS DTC started with the following settings:

Security Configuration (OFF = 0 and ON = 1):
Network Administration of Transactions = 0,
Network Clients = 0,
Inbound Distributed Transactions using Native MSDTC Protocol
= 0, Outbound Distributed Transactions using Native MSDTC
Protocol = 0, Transaction Internet Protocol (TIP) = 0,
XA Transactions = 0
------

The description for Event ID ( 1 ) in Source ( avg9emc ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve
this description; see Help and Support for details. The following
information is part of the event: Service started.
Click to expand...

Drop AVG, use Avira AntiVir.

Scan with MalwareBytes.

CHKDSK and then Defragment the drive.

Ensure Windows XP and all installed applications are fully updated.
 
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