Help with Processing Rules

  • Thread starter Thread starter Dan and Anna
  • Start date Start date
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Dan and Anna

I have setup a Front Page form that has email as a form field and the form
is configured so that replies are designated to be sent to the form field,
email.
When the messae hits the inbox, if I hit reply the message reply is
addressed correctly to the email address in the form field. The problem is
that this behavior is not duplicated with using rules to process the reply.
The way I have the rule setup is that when a message with a specific subject
is received, to reply using an email tempalte.What happens when the rule is
applied is that rather than sending the template to the email corresponding
to the form field it sends the reply back to the sender, Is this a bug, or
is there a work around?

Thanks in adavnce

Dan
 
Dan and Anna said:
I have setup a Front Page form that has email as a form field and the
form is configured so that replies are designated to be sent to the
form field, email.
When the messae hits the inbox, if I hit reply the message reply is
addressed correctly to the email address in the form field. The
problem is that this behavior is not duplicated with using rules to
process the reply. The way I have the rule setup is that when a
message with a specific subject is received, to reply using an email
tempalte.What happens when the rule is applied is that rather than
sending the template to the email corresponding to the form field it
sends the reply back to the sender, Is this a bug, or is there a work
around?
Click to expand...

Throughout the above you mention the "form field". Do you really mean the
"from" field?

Which version of Outlook? What is the exact rule?
 
This is normal Outlook behavior. A reply rule disregards any "reply-to" address on the incoming message. It might be possible to build work around using VBA code, depending on your Outlook version and interest in maintaining code.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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