help with outlook 2007

  • Thread starter Thread starter Michele G
  • Start date Start date
M

Michele G

I have been trying like crazy to set up microsoft outlook 2007 to work with
any of my emails but every time I configure it I get the same error message.
The set of folders can not be opened. The file
C:\documents&settings\Michele Gauvin\Local Settings\Application
Data\microsoft\outlook\michele20.ost can not be found. I have tried removing
the file as suggested in a couple of threads as well as uninstalling and
reinstalling outlook all to no avail. How do I fix this?
 
Michele said:
I have been trying like crazy to set up microsoft outlook 2007 to work with
any of my emails but every time I configure it I get the same error message.
The set of folders can not be opened. The file
C:\documents&settings\Michele Gauvin\Local Settings\Application
Data\microsoft\outlook\michele20.ost can not be found. I have tried removing
the file as suggested in a couple of threads as well as uninstalling and
reinstalling outlook all to no avail. How do I fix this?
Click to expand...
Michelle,

Are you sure you have got the correct error message. The reason I am
asking is because the file with similar extension in the said folder is:
"Outlook.nst". I don't have the file called: "MyName.ost". Please
recheck the error message and then post back.

hth
 
Michele

Do you have exchange installed. *.ost files belong to the Exchange Server. For
Outlook it the file name is *.pst
 
I am still getting two more error message. Both concerning Business Contact
Manager. One says it can not connect to the shared database and the other
says Cannot start business contact manager because SQL servger service is not
running. I do have BCM listed in my programs but I can not configure it. for
some reason that option is not showing up. I am absolutely positive it is
..ost showing up
 
Are you sure you have got the correct error message. The reason I am asking
is because the file with similar extension in the said folder is:
"Outlook.nst". I don't have the file called: "MyName.ost". Please recheck
the error message and then post back.
Click to expand...

The Outlook Connector, depending on its and Outlook's versions, may use an NST
file or it may use an OST file for its cache.
 
I have been trying like crazy to set up microsoft outlook 2007 to work with
any of my emails but every time I configure it I get the same error message.
The set of folders can not be opened. The file
C:\documents&settings\Michele Gauvin\Local Settings\Application
Data\microsoft\outlook\michele20.ost can not be found. I have tried removing
the file as suggested in a couple of threads as well as uninstalling and
reinstalling outlook all to no avail. How do I fix this?
Click to expand...

What type of account are you trying to create?
 
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