Help with Madden2004 needed

  • Thread starter Thread starter Michael in PA
  • Start date Start date
M

Michael in PA

When I try installing Madden2004 on My XP SP2 machine, I
get:"The procedure entry point GetMenuCheck++++Dimensions
could not be located in the dynamic link library
USER32.dll". Install dies.

I have looked at the version of my user32.dll and it is
versioned SP2. I ran system diag from Madden2004 CD and
it is all OK on requirements page.

Any help is appreciated.

Michael
 
Hi Michael,

I checked the EA site to see if this is a known issue:
http://eatech.custhelp.com/cgi-bin/...p_new_search=1&p_search_type=3&p_sort_by=dflt

but all I found from there was this manual patch:
http://eatech.custhelp.com/cgi-bin/...m09MTgyJnBfc29ydF9ieT1kZmx0JnBfcGFnZT0x&p_li=

Here's what I recommend you try to reinstall the game:

1. Backup any saved games and/or mods to a safe location.

2. Uninstall the game using Control Panel / Add-Remove programs.
* Manually delete the game folder if Add-Remove doesn't work.

3. Clear any references to the game leftover in your registry using this
Registry Cleaner: http://www.majorgeeks.com/download460.html

4. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

5. After a reboot close & exit your Antivirus and any other programs
using this method: http://support.microsoft.com/?scid=331796

6. Install the game again from your original CD, do not use a backup.

7. Don't reuse the saved games/mods until you properly test the game.

If you still have problems installing the game, contact EA support:
http://eatech.custhelp.com/cgi-bin/...nQ9NiZwX3Byb2RfbHZsMT00MjkmcF9wYWdlPTE*&p_li=

Or repair your Windows installation if you think it's a problem on your end:

Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

For extra security: 1) Run a Virus Scan: http://housecall.antivirus.com/ ;
2) Run Spybot from: http://security.kolla.de to remove Trojans, Adware,
and Spyware; 3) Install a Free AntiVirus: http://www.grisoft.com

Hope some of my advice helps you Michael. Best of luck to you! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| When I try installing Madden2004 on My XP SP2 machine, I
| get:"The procedure entry point GetMenuCheck++++Dimensions
| could not be located in the dynamic link library
| USER32.dll". Install dies.
|
| I have looked at the version of my user32.dll and it is
| versioned SP2. I ran system diag from Madden2004 CD and
| it is all OK on requirements page.
|
| Any help is appreciated.
|
| Michael
 
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