help with hijacked browser, please.

  • Thread starter Thread starter Jane Goodwin
  • Start date Start date
J

Jane Goodwin

Trying to help a friend out...
Possibly as a result of visiting a 'dodgy' website, upon WinXP startup the
desktop displayed a black screen (behind the normal icons) with nasty
warning message about spyware, advising that you 'click here' to download
protection software etc etc. Also upon connecting to the internet, the
browser (IE) went to a strange search-engine type site.
Managed to get rid of the black warning message, but I can't change the
default homepage back to Wanadoo from this hijacked one. I've changed it in
Internet Options (but it changes itself back even though I click Apply, &
OK). I've changed the Start Page in the Registry (HKCU), but it changes
back to the hijacked one.
I've run AdAware & Spybot & fixed everything. I've run HijackThis & paste
below the line showing the offending beast:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
res://shdochop.dll/blank.html

I've unchecked some unknown Startup programs using msconfig (including
something called Zango which is also a logo appearing on the hijacked
homepage so I though there might be a connection there).

I've run out of ideas. Any help appreciated (I can post the whole of the
HijackThis log if it helps.)

TIA
 
I recommend you or anyone else who has a problem with hijackers go here
http://help.lockergnome.com/ .Register. You will then be able to post. By
post I mean post a HIJACKTHIS log. After you register click on "PROBLEM
SOLVERS" forums. Then click on "HIJACKTHIS LOGS". Post your problem in the
HIJACKTHIS FORUM. An expert will get to you within a few days to guide you
to a clean machine :)

You may submit your HijackThis log files to any of the below Forums for
expert analysis. I personally like http://help.lockergnome.com/
Note that all Forums require Registration prior to posting

(http://aumha.net/viewforum.php?f=30)
(http://www.bleepingcomputer.com/forums/forum22.html)
(http://castlecops.com/forum67.html)
(http://forums.maddoktor2.com/index.php?showforum=17)
(http://www.spywarewarrior.com/viewforum.php?f=2)
(http://forums.spywareinfo.com/index.php?showforum=18)
(http://www.wilderssecurity.com/forumdisplay.php?f=24)
(http://boards.cexx.org/viewforum.php?f=1)
(http://www.malwarebytes.biz/forums/index.php?showforum=5)
(http://forum.gladiator-antivirus.com/index.php)
(http://www.dslreports.com/forum/security)



http://www.spywareinfo.com/~merijn/downloads.html - Download Hijackthis. Put
it in a new folder named "Hijackthis". Put the folder on c drive. This is
important for proper logging of info when you get hijacked. Do not use this
program unless you completely know what you are doing. FREE


http://www.javacoolsoftware.com/downloads.html - download and install :
SpywareBlaster and SpywareGuard FREE
http://customblockinglist.cjb.net/ - Spyware Blaster Custom Blocking List
Free!



http://www.safer-networking.org/index.php?page=download - Download and
install Spybot - Search & Destroy FREE


http://www.intermute.com/products/cwshredder.html - CWShredder Download the
standalone version. FREE

http://www.lavasoftusa.com/support/download/ - Download the free version of
Adaware and install. Or pay for the advanced version if you want. FREE

http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Windows AntiSpyware (Beta) FREE

ANTI VIRUS PROGRAMS
http://free.grisoft.com/doc/Get+AVG+FREE/lng/us/tpl/v5 - AVG
If you don't have an antivirus program and don't want to pay for one then
get AVG . It is free and good. FREE
http://www.avast.com/eng/down_home.html - AVAST
To use the Home Edition, you should register it. After the installation you
have 60 days to do the registration. The registration process is very easy
and will take you only a couple of minutes.
http://www.free-av.com/ -ANTI-VIR another antivirus FREE

WINDOWS CLEANER
http://www.ccleaner.com/ - Crap Cleaner. Windows system cleaner like Window
Washer FREE

HOST FILE INFORMATION
https://netfiles.uiuc.edu/ehowes/www/resource.htm - IE-SPYAD (IE Restricted
zone list) Free!



If you dont have an antivirus you can do free scans at
Trend Micro - Free online virus Scan
http://housecall.trendmicro.com/
http://housecall.antivirus.com

McAfee Security - FreeScan
http://www.mcafee.com/myapps/mfs/default.asp

Panda ActiveScan - Free online scanner
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Computer Associates:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

DialogueScience:
http://www.antivir.ru/english/www_av/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

BitDefender
http://www.bitdefender.com/scan/license.php

Freedom Online scanner
http://www.freedom.net/viruscenter/index.html



All the downloaded programs need updating regularly.




Lew/+Silat
 
From: "Jane Goodwin" <[email protected]>

| Trying to help a friend out...
| Possibly as a result of visiting a 'dodgy' website, upon WinXP startup the
| desktop displayed a black screen (behind the normal icons) with nasty
| warning message about spyware, advising that you 'click here' to download
| protection software etc etc. Also upon connecting to the internet, the
| browser (IE) went to a strange search-engine type site.
| Managed to get rid of the black warning message, but I can't change the
| default homepage back to Wanadoo from this hijacked one. I've changed it in
| Internet Options (but it changes itself back even though I click Apply, &
| OK). I've changed the Start Page in the Registry (HKCU), but it changes
| back to the hijacked one.
| I've run AdAware & Spybot & fixed everything. I've run HijackThis & paste
| below the line showing the offending beast:
|
| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
| res://shdochop.dll/blank.html
|
| I've unchecked some unknown Startup programs using msconfig (including
| something called Zango which is also a logo appearing on the hijacked
| homepage so I though there might be a connection there).
|
| I've run out of ideas. Any help appreciated (I can post the whole of the
| HijackThis log if it helps.)
|
| TIA
|

For non-viral malware...

Please download, install and update the following software...

Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm

For viral malware...

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } 4 batch files, 6 Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend, Kaspersky and McAfee Anti Virus Command
Line Scanners to remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * Please report back your results * *
 
On that special day, Jane Goodwin, ([email protected]) said...
Possibly as a result of visiting a 'dodgy' website, upon WinXP startup the
desktop displayed a black screen (behind the normal icons) with nasty
warning message about spyware, advising that you 'click here' to download
protection software etc etc.
Click to expand...

smitfraud. Definitely.

Does Ewido do the job?

http://www.aluriasoftware.com/forum/thread1000.html


Gabriele Neukam

(e-mail address removed)
 
From: "Gabriele Neukam" <[email protected]>

| On that special day, Jane Goodwin, ([email protected]) said...
||
| smitfraud. Definitely.
|
| Does Ewido do the job?
|
| http://www.aluriasoftware.com/forum/thread1000.html
|
| Gabriele Neukam
|
| (e-mail address removed)
|

Smitfraud produces Blue Screen with the text...

Security Warning


A fatal error in IE has occurred at 0028:C0011E36 in VXD VMM(01) +
00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c


* System can not function in normal mode.
Please check your security settings.


* Scan your PC with any availabel antivirus / spyware remover
program fix the problem.

http://www.bleepingcomputer.com/for...itfraud_Quicknavigate_VirtualMaid-t17258.html
 
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