S
Susie
Please could someone help me. I am running XP Pro (sp1 & sp2). I cannot
run my Help and Support, nor can I from Start, Run - get regedit or cmd to
start up.
I have done extensive searches on google, followed all advice, downloaded
and run just about every registery fixer, read Kellys Korner about 100
times, tried to install from my CD, tried to reinstall pchealth.inf (but all
I get is a message saying "C\windows\system32\Cmd.com. The NTVDM CPU has
encountered an illegal instruction. CS:0000 IP:0077 OP:f0 37 05 10 02 Choose
close to terminate the application.)
I have looked in the services and help and support is there but stopped,
when I try and run it, it says that the helpctr.exe is not available.
I have done a search on my computer for this file, but it is not there and
is not in the pchealt/helpctr/biniaries folder either.
Any help to resolve this issue would be much appreciated.
Many thanks.
run my Help and Support, nor can I from Start, Run - get regedit or cmd to
start up.
I have done extensive searches on google, followed all advice, downloaded
and run just about every registery fixer, read Kellys Korner about 100
times, tried to install from my CD, tried to reinstall pchealth.inf (but all
I get is a message saying "C\windows\system32\Cmd.com. The NTVDM CPU has
encountered an illegal instruction. CS:0000 IP:0077 OP:f0 37 05 10 02 Choose
close to terminate the application.)
I have looked in the services and help and support is there but stopped,
when I try and run it, it says that the helpctr.exe is not available.
I have done a search on my computer for this file, but it is not there and
is not in the pchealt/helpctr/biniaries folder either.
Any help to resolve this issue would be much appreciated.
Many thanks.