help with distorted faxes in Windows Photo Gallery

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Guest

Most of my incoming efax messages are being rotated and distorted in Windows
Photo Gallery. They work fine with XP in Windows Document & Fax viewer. Any
ideas?
 
Efax is not a Microsoft application. Have you asked them for help in making
their service compatible with Vista?
 
Thanks for the input. It's actually JConnect and it's just a tiff file. Works
great on XP. I'll try JConnect but I really feel like it might be a glitch
in Vista. The initial preview of the fax is fine. It only rotates and
distorts when I try to print it from Windows Photo Gallery.

Russ Valentine said:
Efax is not a Microsoft application. Have you asked them for help in making
their service compatible with Vista?
--
Russ Valentine
[MVP-Outlook]
Dennis said:
Most of my incoming efax messages are being rotated and distorted in
Windows
Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
Any
ideas?
Click to expand...
Click to expand...
 
Vista is what it is. Third party manufacturers must comply with its
requirements, not the converse.
--
Russ Valentine
[MVP-Outlook]
Dennis said:
Thanks for the input. It's actually JConnect and it's just a tiff file.
Works
great on XP. I'll try JConnect but I really feel like it might be a
glitch
in Vista. The initial preview of the fax is fine. It only rotates and
distorts when I try to print it from Windows Photo Gallery.

Russ Valentine said:
Efax is not a Microsoft application. Have you asked them for help in
making
their service compatible with Vista?
--
Russ Valentine
[MVP-Outlook]
Dennis said:
Most of my incoming efax messages are being rotated and distorted in
Windows
Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
Any
ideas?
Click to expand...
Click to expand...
Click to expand...
 
Makes sense . . . unless Vista has a known issue. That's never happened,
right? I've put in a support request to JConnect. Thanks for your input.

Russ Valentine said:
Vista is what it is. Third party manufacturers must comply with its
requirements, not the converse.
--
Russ Valentine
[MVP-Outlook]
Dennis said:
Thanks for the input. It's actually JConnect and it's just a tiff file.
Works
great on XP. I'll try JConnect but I really feel like it might be a
glitch
in Vista. The initial preview of the fax is fine. It only rotates and
distorts when I try to print it from Windows Photo Gallery.

Russ Valentine said:
Efax is not a Microsoft application. Have you asked them for help in
making
their service compatible with Vista?
--
Russ Valentine
[MVP-Outlook]
Most of my incoming efax messages are being rotated and distorted in
Windows
Photo Gallery. They work fine with XP in Windows Document & Fax viewer.
Any
ideas?
Click to expand...
Click to expand...
Click to expand...
 
Let us know what you find.
--
Russ Valentine
[MVP-Outlook]
Dennis said:
Makes sense . . . unless Vista has a known issue. That's never happened,
right? I've put in a support request to JConnect. Thanks for your input.

Russ Valentine said:
Vista is what it is. Third party manufacturers must comply with its
requirements, not the converse.
--
Russ Valentine
[MVP-Outlook]
Dennis said:
Thanks for the input. It's actually JConnect and it's just a tiff file.
Works
great on XP. I'll try JConnect but I really feel like it might be a
glitch
in Vista. The initial preview of the fax is fine. It only rotates and
distorts when I try to print it from Windows Photo Gallery.

:

Efax is not a Microsoft application. Have you asked them for help in
making
their service compatible with Vista?
--
Russ Valentine
[MVP-Outlook]
Most of my incoming efax messages are being rotated and distorted in
Windows
Photo Gallery. They work fine with XP in Windows Document & Fax
viewer.
Any
ideas?
Click to expand...
Click to expand...
Click to expand...
 
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