Help with an Error Message

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G

Guest

I am currently running IE 6 off of Windows XP and on this computer I am
having problems with internet explorer. Everytime I use it, it crashes and I
get an error message that reads as so.

I can't seem to decipher what the problem is but i have tried millions of
routes to fix the problem.

This is the error message:

Error Signature
szAppName: iexplore.exe szAppVer: 6.0.2900.280 szModName: hungapp
szModVer: 0.0.0.0
offset: 00000000

Reporting details
This error includes: information regarding the condition of Internet
Explorer when the problem occured, the operating system version and the
computer hardware in use, and the Internet Protocol (IP) address of your
computer.\


Thank you for your help:)
 
Hi Liv :-)

First.. go to Windows Update, have it scan your system and install all
Critical updates. Then see if the problem still persists.

If so, then do the following:

Download, install and update these programs. Then run them in Safe Mode
with Hidden Files enabled

AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Microsoft Windows Antispyware Program (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

also..

Download, install, and run HiJackThis - it is one of the most important
tools to help clean your system of scumware. Follow the instructions
carefully:

How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below:
CastleCops HiJackThis Forum
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
or Bleeping Computer HiJackThis Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the program experts there to evaluate your log and advise you of
any
necessary steps to clean your system.
(Note: Look for and read the "Important- Read This First" messages in the
sections for HiJackThis logs so that you follow proper procedure. You will
have to Register before posting on these Forums. Please follow all posting
instructions carefully to avoid having your log deleted or ignored.)

Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.

Hope this helps.

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

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