G
Guest
Hi. I'll explain my entire story.
Well, I bought the Windows Vista Upgrade. I installed it and I had no
problems...until I got a virus. Windows defender said that they got rid of
it, but every few days, my homepage would change into this Microsoft page
saying that something was trying to change my homepage. I decided to try a
system restore. I went back as far as I could, but the homepage still
changed every few days. I decided to reinstall Vista instead. After doing
so, I could not activate my Vista. It says that my key is already in use.
Sometimes it says my key can only be used for upgrading, not for clean
installations.
I already registered my Vista when I had the virus and now it's saying I'm
doing a clean installation or my key is already being used. I'm stuck now,
and it doesn't give me the option to phone Microsoft either. Please help!
Thanks.
PS - I still have windows.old if thats going to help at all.
Well, I bought the Windows Vista Upgrade. I installed it and I had no
problems...until I got a virus. Windows defender said that they got rid of
it, but every few days, my homepage would change into this Microsoft page
saying that something was trying to change my homepage. I decided to try a
system restore. I went back as far as I could, but the homepage still
changed every few days. I decided to reinstall Vista instead. After doing
so, I could not activate my Vista. It says that my key is already in use.
Sometimes it says my key can only be used for upgrading, not for clean
installations.
I already registered my Vista when I had the virus and now it's saying I'm
doing a clean installation or my key is already being used. I'm stuck now,
and it doesn't give me the option to phone Microsoft either. Please help!
Thanks.
PS - I still have windows.old if thats going to help at all.