Help with a scanner

  • Thread starter Thread starter Davey
  • Start date Start date
D

Davey

I have a visioneer 8900 scanner and I just got XP and was trying to
installed it I went to visioneer and got up-dates for it and have disk I
installed it and uninstalled and reinstalled it and it still comes uo
hardware not found I don't know much about computers so I don't know what to
try next and help would be appreciate thank you
 
See the version you are using matches the latest version offered up on
Visioneer's site.

Even if the versions are a match, I still recommend you:
1. disconnect the device from the computer
2. reboot your computer and then make sure any Visioneer programs are not
running when you start-up (check Task Manager)
2. uninstall any software that applied to the Visioneer scanner
3. reboot
4. once you've logged in, then follow Visioneer's instruction for installing
the TWAIN driver (for instance some vendors want you to install their
software
only BEFORE you plug in the device to your computer).

good luck!

--
Michael Leon
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
 
I downloaded the latest drivers and unplug and uninstalled several times and
even in control panel scanners and cameras try there and nothing is listed
I have the cd that came with it and it as XP listed on it and still don't
work I been tring for a few days now and even went to www.karldavis.com and
downloaded it from there,not related to this but OE6 freezes at first when I
turn it on and try to send mail or switch names after I restart it it works
find I keep getting errors reports and send them to Microsoft how can I fix
that to?
 
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