Help ! Windows Media Player won't work

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

This may be a really simple problem to fix, but when i try to open WMP either
by clicking on the icon or opening from the start menu, all i get is a
disyllabic "ding dong" and nothing happens.. WMP worked perfectly up until
today. Any suggestions as to remedy would be most welcome.
 
You may have a corrupt/missing/or deleted file causing the problem. Do a
Restore of your System back a couple of days and see if is solves the problem.
Start/All Programs/Accessories/System Tools/System Restore.
You can go back up to 90 days.
 
If WMP doesn't open when you click on the icon or the WMP icon has changed
it is likely being caused by Malware on your system. There are more than a
few programs that will help you get rid of this. Below are some options for
you to try.

PestPatrol
http://pestpatrol.com/PestInfo/w/winpup32.asp

CWShredder
http://www.spywareinfo.com/~merijn/downloads.html

Housecall AntiVirus
http://housecall.trendmicro.com/

Ad-aware
http://www.lavasoftusa.com/support/download/

After you get all of the malware removed then you will want to reinstall
Windows Media Player over itself. Depending on how WMP was installed on
your machine you may already have the installer. If you do it is located in
C:\Program Files\Windows Media Player\Installer. The file name of the
installer is "mpsetupxp.exe"

If you don't see the folder then run C:\Program Files\Windows Media
Player\setup_wm.exe and that will re-download the installer and install it.
 
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