HELP!!! Window XP (SP@) will not start.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I get the black screen with the 4 options, even if I select safe mode the
computer attempts to boot up then returns to the black screen with the same 4
options.
 
jr said:
I get the black screen with the 4 options, even if I select safe mode the
computer attempts to boot up then returns to the black screen with the same 4
options.
Click to expand...

I'm sorry but you simply haven't given us enough information to get
focused help. Post back with the missing details such as:

1. What version of XP you are using

2. Details about your computer:

a. Approximate age
b. If an OEM (HP, Dell, etc.) what make/model
c. Desktop or laptop
d. Amount of memory (RAM)
e. Standalone or home networked machine or member of a domain (at work)

3. Recent history of the machine, including the virus/malware status.

4. If you think the machine was virus/malware-free, what programs (and
versions) did you use to determine this?

5. The answer to The First Question Of Troubleshooting: what changed
between the time things worked and the time they didn't?


Malke
 
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