Help wanted... installing Printer...

  • Thread starter Thread starter Kathryn
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Kathryn

HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
installed - USB Hard wired.
Wireless network in the home.

Other laptops (in particular Dell Inspiron 9300 with XP) able to install and
print correctly. (wireless connection)

New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless connection)

Have worked through the ADD PRINTER process multiple times --
unsuccessfully. Errors range from can't find driver... to Installed
successfully -- but then the document won't print (print error).

Any suggestions.

Thanks in advance.
 
Kathryn said:
HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
installed - USB Hard wired.
Wireless network in the home.

Other laptops (in particular Dell Inspiron 9300 with XP) able to install
and print correctly. (wireless connection)

New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless
connection)

Have worked through the ADD PRINTER process multiple times --
unsuccessfully. Errors range from can't find driver... to Installed
successfully -- but then the document won't print (print error).
Click to expand...

Did you install the Vista 64-bit drivers from Epson on your new notebook? If
not, you need to do this. Get them from Epson's website for your model
printer.

Malke
 
Been there -- done that.

Downloaded and installed the TWAIN Driver (3.04A) and no luck. I only
print from the laptop - no scanning or copying...

Is that not the proper driver?

Thanks in advance.
 
But did you remember to add the 64 bit drivers for the Epson to the desktop
running 32 bit Vista?
 
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