Help: Terminal Services are down

  • Thread starter Thread starter Steve Gould
  • Start date Start date
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Steve Gould

Last week one of my servers (Windows 2000 SP4) crashed while rebooting from
a Backup Exec remote agent install. I thought it could be related to the
install so I tried a "last known good" boot unsuccessfully, followed by
several repair attempts. Finally Veritas solved the boot up problem for me,
but now I'm having other trouble. The rest of my troubles were caused by my
repair attempts. IE was screwed up, but now is fixed and the server fell
back on SP3 so I reinstalled SP4. The only error I have now is that I can't
connect via Terminal Services to administer the server. I was getting many
errors related to the service pack problem, but now I'm down to just one. I
get Event ID: 50 which is an RDP error. KB323497 says to delete a
"Certificate" registry key
(HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TermService\Parameters
) that will then be rebuilt on boot up. This doesn't happen. The registry
key isn't rebuilt.



Can anyone lead me in the right direction to solve this? Where is this key
rebuilt from? Do I have another service out of order? There are no more
event errors except for:


Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 41
Date: 9/29/2003
Time: 5:23:45 PM
User: N/A
Computer: HQPFS

WMI ADAP was unable to create object index 1848 for Performance Library
RSVP >because no value was found in the 009 subkey



I don't think this is related.



Help anyone?



Thanks,




--
Steve Gould
Network Administrator
APA - The Engineered Wood Association
253-620-7454
(e-mail address removed)
 
Problem Solved. I deleted and rebuilt the RDP-Tcp connection which fixed the
disabled problem. This allowed the server to rebuild the certificate. Term
Services is back and running.

Steve
 
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