Help & Support is empty

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  • Start date Start date
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Guest

I have the problem where when I open the Help & Support menu from the Start button, there are no listings next to the "green" arrows. I am running Win XP Home SP1. I had heard there was a dll file that must be unregistered and reregistered, is this true? I f, what is it and how? If not is there anything I can do?
 
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-----------------------------------------------------------------------------------------------------------


| I have the problem where when I open the Help & Support menu from the Start button, there are no listings
next to the "green" arrows. I am running Win XP Home SP1. I had heard there was a dll file that must be
unregistered and reregistered, is this true? I f, what is it and how? If not is there anything I can do?
 
Neither fix worked, any other suggestions

----- Carey Frisch [MVP] wrote: -----

Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-----------------------------------------------------------------------------------------------------------


| I have the problem where when I open the Help & Support menu from the Start button, there are no listings
next to the "green" arrows. I am running Win XP Home SP1. I had heard there was a dll file that must be
unregistered and reregistered, is this true? I f, what is it and how? If not is there anything I can do?
 
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