help! Skipping pages when printing labels

  • Thread starter Thread starter Jeannine
  • Start date Start date
J

Jeannine

This is a double request, after reading alot of posts I realized I may
not have provided enough information the 1st time. Sorry if this is a
problem but I'm new here and desperate. I print the labels for all of
our mail solicitation and have used a panasonic KX P2023 dot matrix
printer for years. Recently when I print the labels, it will print 12
then skip 12 then print 12 etc..
I use microsoft word mailmerge from an excel file, save the file
from my computer to the computer that the printer is connected to (I
know, we haven't set up printer sharing)The computer the printer is on
uses windows 95, mine is 98, although it does the same thing if just
one computer is used. I never had trouble before and can't think of
anything that has been installed that would alter any of the settings.
I have checked everything that I know to check and can't correct this.
I am printing a couple of thousand labels at a time and this is
making me crazy. What am I doing wrong? I use the same labels we have
used for years and the same settings as far as I can tell.
I thought I found the problem in the page setup settings that said
start each section on a new page, I changed this to continuous but it
made no difference. Page size is set correctly. In printer settings it
is set on 8 1/2 by 11. It won't let me change it to 4 1/2 by 12.
Please help. Thank you.
 
"Yianni" Thank You for your help. I still couldn't get it working -
what I ended up doing is making the page length 22 in and doing a
custom label with 22 to a page - it's working fine now - Thanks again
for your help
 
Back
Top