Help! Send To\Mail Recipient feature doesnt work.

[gobanion]

I have WinXP w/Outlook 2003. When I right click a file and choose Send
To\Mail Recipient, the feature does not work. I have got it to work one time
by going to Control Panels\Add Remove Programs\Set Program Access and
Defaults. There I select Microsoft Windows, (instead of Custom), restart the
computer and I can then send to mail recipient, but only one time. After
that I get the Error message, Microsoft Office Outlook, The operation
failed. This feature works when I select Outlook Express as my default Email
client in Internet options. Please can someone help! Thanks in advance.
Gregg

 

[Milly Staples [MVP - Outlook]]

Is Outlook open when you try this?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, gobanion asked:

| I have WinXP w/Outlook 2003. When I right click a file and choose Send
| To\Mail Recipient, the feature does not work. I have got it to work
| one time by going to Control Panels\Add Remove Programs\Set Program
| Access and Defaults. There I select Microsoft Windows, (instead of
| Custom), restart the computer and I can then send to mail recipient,
| but only one time. After that I get the Error message, Microsoft
| Office Outlook, The operation failed. This feature works when I
| select Outlook Express as my default Email client in Internet
| options. Please can someone help! Thanks in advance. Gregg

 

[gobanion]

Hi, Milly, I tried this with Outlook open after your question and it worked
multiple times. Then I closed Outlook and tried it and got the same error
(Microsoft Office Outlook, The operation failed). I then reopened Outlook
and tried the Send to Mail Recipient feature several times with several
files and just kept getting the error until I restart, and open Outlook
before I use the Send To feature. It seems once I get the error I have to
restart to reset it. Any more advice? Thanks Gregg

 

[Ron Jameson]

I started having this same problem and cannot send mail via right click over
file & send to mail recipient. Hoping someone can help with this. I have
WinXP Pro, office 2003 pro - system all patched up.

Ron

 

[Gregg]

I guess nobody is concerned about this problem. To me it's a huge
inconvenience. I found if I have Outlook open before I use the Send To
feature (right click a file) it works fine. But as soon as I forget to open
Outlook and try it (Send to) I get an error and the Send to feature will not
work again until I restart the computer under Outlook. It works fine with
Outlook Express but I haven't used Outlook express for my Email in years. If
anyone finds a fix please let me know. I need to use this Send to feature
with WinZip (Zip and Email feature). That is my main goal here but same
results with that. Gregg