HELP - PROBLEM WHEN TRYING TO LOAD ADOBE

  • Thread starter Thread starter Richard Fell
  • Start date Start date
R

Richard Fell

I am trying to read a pdf file and double click on adobe and the following
message occurs

the feature you are trying to use is on a network resource that is
unavailable

click ok or enter an alternative path to a folder containing the
installation package "microsoft windows journal viewer.msi" in the box below

can anyone help me i have two books on XP and can find no reference to the
journal viewer anywhere

i would be very grateful
 
Hi, Google is your friend here...
Code: 
<snip> Solutions

Do one of the following solutions:

Solution 1: Remove Windows Journal Viewer.

If you don't need the features of the Windows Journal Viewer, you can safely
remove it.

To remove Windows Journal Viewer:

1. Choose Start > Settings > Control Panel.

2. Double-click Add or Remove Programs, and then click Change or Remove
Programs.

3. Click Microsoft Windows Journal Viewer, and then click Remove.

4. Follow the on-screen instructions to remove Microsoft Windows Journal
Viewer.

5. If prompted, restart the computer.

Solution 2: Repair Windows Journal Viewer.

Download Windows Journal Viewer, and then repair it:

1. Download Microsoft Windows Journal Viewer 1.5 from the Microsoft website
at www.microsoft.com/downloads . (Search for Journal Viewer .)

2. Run the installer (Setup.exe), select Repair Microsoft Windows Journal
Viewer, and then click Finish.

Background information

Windows Journal Viewer is an application that enables you to view files that
were created in Windows Journal on a Tablet PC. Acrobat, and other programs,
share components with Windows Journal Viewer. If Windows registry entries for
Windows Journal Viewer are corrupt, the Windows Installer repair process for
Windows Journal Viewer tries to repair the corrupted registry entries when
you try to start Acrobat.
 
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