help please.....

  • Thread starter Thread starter baskar
  • Start date Start date
B

baskar

I have tried all means to correct a ie crash problem that
occurs whenever i right click inside the ie window.I have
tried spyware removal tools with latest
updates,reinstalled ie,even ran windows xp repair
installation but couldn't do anything about the problem.i
have tried all methods suggested in the forum.

the error is

AppName: iexplore.exe AppVer: 6.0.2600.0 ModName:
kernel32.dll
ModVer: 5.1.2600.0 Offset: 0001b216

..
 
Select Kernel32 error on this page for some clues.
http://www.generation.net/~hleboeuf/erriexpl.htm

Find out if you have a new variant of spyware.

Go to http://www.spywareinfo.com/downloads.php#det
Download "Hijack This!" [freeware] or download direct (below):
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

If you get a 404 error or Access denied, try:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates "hijackthis.log")

Next, HijackThis | Config [button] | Misc Tools [button]
Click: Generate StartupList log [button] (generates "startuplist.txt")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, then copy and paste both files in your message.

HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
 
hi,
Thanks, for the reply,, i have posted the log and startup
list in the spywareinfo forum(pc troubleshooting section)

-----Original Message-----
Select Kernel32 error on this page for some clues.
http://www.generation.net/~hleboeuf/erriexpl.htm

Find out if you have a new variant of spyware.

Go to http://www.spywareinfo.com/downloads.php#det
Download "Hijack This!" [freeware] or download direct (below):
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

If you get a 404 error or Access denied, try:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hi jackthis.zip

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates "hijackthis.log")

Next, HijackThis | Config [button] | Misc Tools [button]
Click: Generate StartupList log [button] (generates "startuplist.txt")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, then copy and paste both files in your message.

HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/




I have tried all means to correct a ie crash problem that
occurs whenever i right click inside the ie window.I have
tried spyware removal tools with latest
updates,reinstalled ie,even ran windows xp repair
installation but couldn't do anything about the problem.i
have tried all methods suggested in the forum.

the error is

AppName: iexplore.exe AppVer: 6.0.2600.0 ModName:
kernel32.dll
ModVer: 5.1.2600.0 Offset: 0001b216

.
Click to expand...

.
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