help please

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

k I bought a new computer yesterday and I downloaded a program on it and the
firewall block the program so I added the program to the allow list/ add list
now I can not get on the internet at all. I don't understand why and what
happened so if u could let me know or help in anyway please do so I had to
come to my friends house just to get help. Thanks.
 
bambii_27 said:
k I bought a new computer yesterday and I downloaded a program on it and
the
firewall block the program so I added the program to the allow list/ add
list
now I can not get on the internet at all. I don't understand why and what
happened so if u could let me know or help in anyway please do so I had to
come to my friends house just to get help. Thanks.
Click to expand...

You need to be specific. What program did you download?
 
look at the firewall rules and remove the one you added. if that doesnt work
disable the firewall so at least you can determine if that is indeed the
problem
 
FKS said:
You need to be specific. What program did you download?


she downloaded limewire. Allowed it but it never connected the next day she tried to open internet explorer and it said she had no internet connection
Click to expand...
any ideas????
 
k we already tried that that was the 1first thing that came to my mind. Do I
have to maybe reestablish a internet conncet through a wizard program. I
think I remember seeing something like that. Sorry tyhis is hard for me I
just dabble in computers Everything I learned I learned through trail and
error. I would trail anmd error on her computer but lol its hers and I don't
want to mess it up anyways if u have any ideas let me know thanks for ur help.

T
 
bambii_27:
It sounds like the internet connection was lost after Limewire was
installed. Go to Computer, Add/Remove programs, then remove Limewire. If
internet explorer works normally, the cause in the installation of Limewire
or a conflict within the program. Have a great day.
 
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