Help please

  • Thread starter Thread starter ghghyt
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ghghyt

Hello,

My sound card is actually on the motherboard and I've lost all sound
on my system recently.
I've tried Windows diagnostics (it says the device is working),
different speakers to make sure it wasn't dead speakers, downloading
new drivers, everything I can think of.
Any ideas? Can I put in a PCI card and will it override the
motherboard or is there more to it than that?
Any help is appreciated!
 
Hello,

My sound card is actually on the motherboard and I've lost all sound
on my system recently.
I've tried Windows diagnostics (it says the device is working),
different speakers to make sure it wasn't dead speakers, downloading
new drivers, everything I can think of.
Any ideas? Can I put in a PCI card and will it override the
motherboard or is there more to it than that?
Any help is appreciated!
Click to expand...

You will need to disable the on-board sound. This is done a couple of
different ways. you will need to determine which way is correct for your
hardware. Some possibilities are:

1. A jumper on the motherboard enables and disables on-board sound.
2. Disable on-board sound in the BIOS.

You may want to disable the on-board sound hardware in the device manager
as well.

Good Luck

P.S. Have you checked that the on-board sound hardware is enaled in Device
Manager and in your hardware profile?
 
ghghyt said:
Hello,

My sound card is actually on the motherboard and I've lost all sound
on my system recently.
I've tried Windows diagnostics (it says the device is working),
different speakers to make sure it wasn't dead speakers, downloading
new drivers, everything I can think of.
Any ideas? Can I put in a PCI card and will it override the
motherboard or is there more to it than that?
Any help is appreciated!
Click to expand...

Yes, you can add a PCI soundcard, but you first have to remove/disable your
present (non-working) motherboard audio!
Check first if there is an option for turning ON/OFF onboard sound in your
BIOS, if so check OFF.

Go into your (Windows) Device Manager and under the "Properties" of each
individual onboard SOUND listing, check "Disable in this hardware profile"
and reboot.
After rebooting you should go back to Device Manager and you should now find
these onboard audio references with a red "X".... then shutdown.

You can now add your PCI sound card, it should be automatically detected
upon reboot by Windows, and you can then just follow it`s manufacturers
installation instructions.

Matt
 
Hello,

My sound card is actually on the motherboard and I've lost all sound
on my system recently.
I've tried Windows diagnostics (it says the device is working),
different speakers to make sure it wasn't dead speakers, downloading
new drivers, everything I can think of.
Any ideas? Can I put in a PCI card and will it override the
motherboard or is there more to it than that?
Any help is appreciated!
Click to expand...

You didn't mention whether you've fiddled with the Windows
mixer? If not it's a very good place to try.

Yes you could install a PCI card as a last resort, use that
instead. It does not "override" the onboard sound, you'd
need to either disable it in the bios setup, via jumpers on
the motherboard, or disable it in device manager (or select
the OTHER, new sound card in multimedia properties.

Also, check in multimedia properties first to see if the
current onboard sound is there, selected, or greyed out.
 
Thanks for all the help. I did some more digging and found that my
Windows Kernel System Renderer is apparently bad, thus the sound
problem. As I go thru the process of fixing it, it asks for my Windows
98 disc (yes Win 98, I know, time to upgrade). When I put in the disk
it says it can't find the files it needs. AAARRRGGHH!
Any ideas? Thanks again for the assistance!
 
Thanks for all the help. I did some more digging and found that my
Windows Kernel System Renderer is apparently bad, thus the sound
problem. As I go thru the process of fixing it, it asks for my Windows
98 disc (yes Win 98, I know, time to upgrade). When I put in the disk
it says it can't find the files it needs. AAARRRGGHH!
Any ideas? Thanks again for the assistance!
Click to expand...

A bit more detail might be helpful, and more expedient. For
example, what files does it need?.

Generally it's much easier to copy the win98 folder from
CDROM to hard drive, even before installing windows if not
after, so you don't need the CD anymore.

Another thing to ponder is why your "windows kernel system
renderer" suddenly went "bad". If you obtained this
diagnosis from Microsoft's website you may be running around
in circles for a while, some problems are easily handled
with MS's KB articles and others aren't, even when KB
article seems on topic.
 
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