Help Please : XP stalls during startup

  • Thread starter Thread starter J Hewitt
  • Start date Start date
J

J Hewitt

I had a lock up on my PC and had to turn it off with the
power button.

Now it won't work. It appears to startup and gets as far
as loading the wallpaper but the icons and menu bar at
the bottom of the desktop don't appear. I don't even get
a 'start' button in the bottom left hand corner.

I have tried everything. Once I got a meesgae that there
was a 'problem with unwise.exe - do you want to wend
microsoft an update on the problem'. After this the icons
appeared and the PC worked as normal.....until the next
reboot.

Does anyone have any ideas ?

All help greatly appreciated
 
J said:
I had a lock up on my PC and had to turn it off with the
power button.

Now it won't work. It appears to startup and gets as far
as loading the wallpaper but the icons and menu bar at
the bottom of the desktop don't appear. I don't even get
a 'start' button in the bottom left hand corner.

I have tried everything. Once I got a meesgae that there
was a 'problem with unwise.exe - do you want to wend
microsoft an update on the problem'. After this the icons
appeared and the PC worked as normal.....until the next
reboot.

Does anyone have any ideas ?

All help greatly appreciated
Click to expand...
You might try a repair install as follows:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.



Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.



Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.



Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.



The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.
 
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