Help Please - Trojan Startpage virus

  • Thread starter Thread starter sean
  • Start date Start date
S

sean

Hello,

I discvered that I had the virus and tried to delete but
becasue it is attached to winn32 file I can not delete.
It tried to run Nortons in safe mode and delete but that
did not work. Could someone please advise. Can I disable
system restore to delete the infected file? If so, how do
I do that? I have looked in the control pannel under the
sysytem icon and cannot find it. Please advise.

Sean
 
There is no system restore in W2K. See the KB link below for various tips to try.
Sometimes while logged on as an administrator first renaming the file, if you can,
and rebooting into safe mode to try to delete it at the command prompt [navigating to
the folder first or using full patth] will also work. Assuming you know the name of
the virus, go to http://www.sarc.com/ to search for the name where they may have more
specific instructions on what to do. Also be sure your virus definitions are current
from Live Update. --- Steve

http://support.microsoft.com/?kbid=320081
http://www.microsoft.com/security/protect/
 
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